Justia Consumer Law Opinion Summaries

The plaintiffs, who were long-time friends of the defendants, invested significant sums in a biopharmaceutical company controlled by the defendants. The defendants did not disclose that the company was in serious financial distress, under a substantial obligation to a lender, and prohibited from incurring additional debt. The investment was structured through promissory notes, which included false warranties regarding the company’s financial status and claimed the formation of a new entity that never materialized. Instead of funding a new venture, the defendants used the investment to pay off existing company debt. Less than two years later, the company declared bankruptcy, making the notes essentially worthless.The plaintiffs brought claims under federal and Massachusetts securities laws, the Massachusetts consumer protection statute, and for common law fraud and negligent misrepresentation in the United States District Court for the District of Massachusetts. The defendants moved to dismiss the action, relying on a forum selection clause in the promissory notes requiring litigation in Delaware courts. The district court granted the motion and dismissed the case without prejudice, concluding that the clause applied to the plaintiffs’ claims.On appeal, the United States Court of Appeals for the First Circuit reviewed the dismissal de novo. The plaintiffs argued that their claims did not “arise out of” the notes and that the forum selection clause was unenforceable as contrary to Massachusetts public policy. The First Circuit rejected both arguments, holding that the claims arose from the notes and that the plaintiffs did not meet the heavy burden required to invalidate the clause on public policy grounds. The First Circuit affirmed the district court’s dismissal without prejudice, leaving the plaintiffs free to pursue their claims in the contractually designated Delaware courts. View "Manzo v. Wohlstadter" on Justia Law

After Doris and Harold Fasching executed a mortgage with a bank in 1998, their interest in the property passed to their heirs upon their deaths in 2021. Sandra Fiecke-Stifter, one of the heirs, did not make mortgage payments as scheduled in late 2021 and early 2022, resulting in the initiation of nonjudicial foreclosure proceedings by the bank. During this period, she made several partial and full payments, some of which were credited and later refunded by the bank, and received statements with varying amounts due. After the foreclosure process began, Fiecke-Stifter requested a payoff amount from the bank’s attorney, but the amount was never provided. The property was sold at a sheriff’s auction, and Fiecke-Stifter later redeemed it by paying more than the last stated loan balance.Proceedings began in the United States District Court for the District of Minnesota, where Fiecke-Stifter alleged that the bank violated the Truth in Lending Act (TILA) by refunding previously credited payments and assessing late fees, and that the bank’s attorney violated the Fair Debt Collection Practices Act (FDCPA) by proceeding with foreclosure without a present right to possession. The district court dismissed both claims, finding there was no TILA violation because the statute only prohibits delay in crediting payments, not the return of already credited payments, and dismissed the FDCPA claim after permitting an amendment.On appeal, the United States Court of Appeals for the Eighth Circuit affirmed the dismissal of the TILA claim, holding that TILA section 1639f(a) does not prohibit a servicer from refunding payments that were initially credited. However, the court vacated the dismissal of the FDCPA claim, determining that whether the alleged failure to provide a reinstatement or payoff amount under Minnesota law equates to the absence of a “present right to possession” is a question best addressed by the district court in the first instance. The case was remanded for further proceedings on the FDCPA claim. View "Fiecke-Stifter v. MidCountry Bank" on Justia Law

Intuit, Inc., the seller of TurboTax tax-preparation software, advertised its “Free Edition” as available at no cost for “simple tax returns.” However, the majority of taxpayers did not qualify due to various exclusions, and those individuals were prompted during the tax preparation process to upgrade to paid products. The Federal Trade Commission (FTC) brought an administrative complaint in 2022, alleging that these advertisements were deceptive under Section 5 of the FTC Act. After an initial federal court suit for a preliminary injunction was denied, the FTC pursued the matter through its internal adjudicative process instead.An Administrative Law Judge (ALJ) concluded that Intuit’s advertisements were likely to mislead a significant minority of consumers. The FTC Commissioners affirmed this decision, issuing a broad cease-and-desist order that barred Intuit from advertising “any goods or services” as free unless it met stringent requirements. This order was not limited to tax-preparation products. Intuit petitioned the United States Court of Appeals for the Fifth Circuit for review, asserting, among other arguments, that the FTC’s adjudication of deceptive advertising claims through an ALJ, rather than an Article III court, was unconstitutional.The United States Court of Appeals for the Fifth Circuit held that deceptive advertising claims under Section 5 of the FTC Act are akin to traditional actions at law or equity, such as fraud and deceit, and thus involve private rights. According to recent Supreme Court precedent in SEC v. Jarkesy, such claims must be adjudicated in Article III courts, not by agency ALJs. The Fifth Circuit granted Intuit’s petition, vacated the FTC’s order, and remanded the case to the agency for further proceedings consistent with its holding. View "Intuit v. Federal Trade Commission" on Justia Law

The plaintiff obtained a mortgage in 2007 and later fell behind on payments, leading to a repayment agreement. In 2013, servicing of the loan transferred to new entities, and in 2016 the plaintiff filed for Chapter 13 bankruptcy, triggering an automatic stay against debt collection efforts. During bankruptcy, the mortgage servicers sent monthly account statements, payoff statements (at the plaintiff’s request), and 1098 tax forms. Each document contained clear disclaimers indicating they were not attempts to collect a debt from someone in bankruptcy. The plaintiff alleged that these communications amounted to prohibited debt collection and included inaccurate calculations, asserting violations of both federal and state consumer protection laws.The United States District Court for the District of Maryland first granted summary judgment to the servicers on federal claims, determining the documents were purely informational and not debt collection efforts. The court also declined to exercise supplemental jurisdiction over the plaintiff’s state law claims after dismissing all federal claims, and dismissed those claims without prejudice. The plaintiff appealed, contesting the district court’s findings regarding the nature of the communications and the dismissal of his state law claims.The United States Court of Appeals for the Fourth Circuit reviewed the district court’s summary judgment decisions de novo. The appellate court affirmed the lower court’s rulings, holding that none of the communications constituted attempts to collect a debt under the Fair Debt Collection Practices Act, nor did they violate the bankruptcy stay. The court found the disclaimers in the documents clear and unequivocal, and noted that payoff statements were sent only at the plaintiff’s request. Because federal claims were properly dismissed, the appellate court upheld the district court’s decision to dismiss the state law claims for lack of jurisdiction. View "Palazzo v. Bayview Loan Servicing, LLC" on Justia Law

A group of Carteret County property owners challenged the county’s policy of charging waste disposal fees. The county does not provide direct trash or recycling collection services but instead offers access to waste disposal sites and a landfill. The county funded these facilities by charging fees to property owners, including both those who potentially used the county sites and those who hired private waste collection services. The plaintiffs argued that the county unlawfully charged these fees to property owners who never used the county sites or who had private waste collection, and also that the total fees collected exceeded the cost of operating the facilities, in violation of state law.Following extensive discovery, the Superior Court in Carteret County considered plaintiffs’ motion for class certification. The court rejected one proposed class, finding that determining whether each property owner actually used a county site would require individualized inquiries that would predominate over common issues. However, the court certified three other classes: those allegedly charged fees despite using private waste collection services, and those asserting that the county collected fees beyond its actual operating costs. The county appealed the class certification order directly to the Supreme Court of North Carolina. The plaintiffs did not cross-appeal the denial of the first class.The Supreme Court of North Carolina affirmed the Superior Court’s class certification order. The Court held that it is feasible to ascertain class members who used private waste collection services by relying on the customer lists from the limited number of providers in the county. The Court also determined that issues of predominance and superiority did not bar class certification and that any future developments could be addressed through modification or decertification of the class. Thus, the trial court’s order was affirmed. View "Armistead v. County of Carteret" on Justia Law

After experiencing significant water damage in their home when a water heater malfunctioned in July 2017, the plaintiffs hired the defendant company to remediate the damage. The parties executed an agreement that included a prominent clause limiting the time to bring any claim related to the contract to one year from when the plaintiffs knew or should have known of the cause of action. The defendant did not commence the remediation work, and the plaintiffs eventually hired another company. Despite this, their home developed extensive mold and was ultimately demolished. Nearly three years after becoming aware of the defendant’s failure to perform, the plaintiffs filed a lawsuit alleging unfair and deceptive trade practices.The case was first reviewed by the Superior Court of Mecklenburg County, which granted summary judgment in favor of the defendant, concluding that the plaintiffs’ claim was barred by the contractual one-year limitation period. The plaintiffs appealed, and the North Carolina Court of Appeals vacated the trial court’s order. The Court of Appeals held that the one-year contractual limitation was unenforceable as applied to claims under the Unfair and Deceptive Trade Practices Act (UDTPA), reasoning that public policy and the statute’s purpose precluded contractual abrogation of the four-year limitation period established by N.C.G.S. § 75-16.2.Upon discretionary review, the Supreme Court of North Carolina reversed the Court of Appeals. The Supreme Court held that, absent a statute prohibiting it, parties may contractually shorten the period for bringing claims, including UDTPA claims, so long as the agreed period is reasonable. The legislature had not prohibited such contractual limitation periods, and the one-year period was not shown to be unreasonable. Thus, the trial court’s grant of summary judgment in favor of the defendant was proper. The Supreme Court reversed the decision of the Court of Appeals. View "Warren v. Cielo Ventures, Inc" on Justia Law

USAA Savings Bank closed Michael Goff’s credit card account, providing him with inconsistent explanations for its actions. Goff pursued arbitration under the arbitration agreement contained in his credit card contract, seeking actual and punitive damages. The agreement allowed the arbitrator to award punitive damages but explicitly required a post-award review of such damages, with procedural protections and a written, reasoned explanation, before any punitive damages award could become final.An arbitrator held an evidentiary hearing and determined that USAA had violated the Equal Credit Opportunity Act by failing to provide Goff with adequate notice upon closing his account. Despite finding that Goff suffered no actual damages, the arbitrator awarded $10,000 in punitive damages and over $77,000 in attorney’s fees. USAA requested the post-award review mandated by the agreement, but the arbitrator declined, citing American Arbitration Association rules, and finalized the award without conducting the review.USAA filed a motion in the United States District Court for the Northern District of Illinois, seeking to vacate the arbitral award on the ground that the arbitrator had exceeded her authority by disregarding the post-award review requirement. The district court acknowledged the arbitrator’s error but confirmed the award, concluding it nonetheless “drew from the essence of the arbitration agreement.” USAA appealed, and Goff sought sanctions.The United States Court of Appeals for the Seventh Circuit held that the arbitrator exceeded her authority by ignoring the arbitration agreement’s clear requirement for a post-award review of punitive damages. The court determined there was no “possible interpretive route” to support the arbitrator’s action, vacated the district court’s judgment, denied Goff’s motion for sanctions, and remanded with instructions to refer the matter back to the original arbitrator for proceedings consistent with the agreement. View "USAA Savings Bank v Goff" on Justia Law

A group of individuals who were victims of a Ponzi scheme obtained a default judgment for fraud against two corporations involved in the scheme. Unable to collect on this judgment, they each applied to the California Secretary of State for restitution from the Victims of Corporate Fraud Compensation Fund, which compensates victims when a corporation’s fraud leads to uncollectible judgments. The Secretary denied their claims, arguing primarily that the underlying fraud lawsuit had been filed after the statute of limitations had expired, making the judgment invalid for purposes of fund payment.The victims challenged the Secretary’s denial by filing a verified petition in the Superior Court of Orange County, seeking an order compelling payment from the fund. The Secretary maintained that the statute of limitations barred the underlying fraud claim, but the trial court disagreed. The court held that because the defendant corporations had defaulted and thus waived the statute of limitations defense in the original lawsuit, the Secretary could not raise that defense in the current proceeding. The trial court ordered payment from the fund to the victims in the amounts awarded in the underlying default judgment.On appeal, the California Court of Appeal, Fourth Appellate District, Division Three, affirmed in part and reversed in part. The appellate court clarified that under the statutory scheme, neither the Secretary nor the trial court may relitigate the merits of the underlying fraud claim, including whether it was time-barred. The court held that the trial court’s inquiry is limited to whether the claimant submitted a valid payment claim under the specific statutory requirements; it cannot revisit defenses such as the statute of limitations. However, the court found error in the trial court’s failure to cap payments at $50,000 per claimant as required by statute, and remanded the case for correction of this aspect of the order. View "Dion v. Weber" on Justia Law

An assisted living residence operated by the defendant charged new residents a one-time “community fee” upon admission. The agreement stated that this fee was intended to cover upfront staff administrative costs, the resident’s initial service coordination plan, move-in assistance, and to establish a reserve for building improvements. The plaintiff, acting as executor of a former resident’s estate and representing a class, alleged that this community fee violated the Massachusetts security deposit statute, which limits the types of upfront fees a landlord may charge tenants. The complaint further claimed that charging the fee was an unfair and deceptive practice under state consumer protection law.The Superior Court initially dismissed the case, finding that the security deposit statute did not apply to assisted living residences, which are governed by their own regulatory scheme. On appeal, the Supreme Judicial Court of Massachusetts previously held in a related decision that the statute does apply to such residences when acting as landlords, but does not prohibit upfront fees for services unique to assisted living facilities. The court remanded the case for further factual development to determine whether the community fee corresponded to such services. After discovery and class certification, both parties moved for summary judgment. The Superior Court judge ruled for the plaintiffs, finding that the community fees were not used solely for allowable services because they were deposited into a general account used for various expenses, including non-allowable capital improvements.On direct appellate review, the Supreme Judicial Court of Massachusetts reversed. The court held that the defendant was entitled to judgment as a matter of law because uncontradicted evidence showed that the community fees corresponded to costs for assisted living-specific intake services that exceeded the amount of the fees collected. The court emphasized that the statute does not require the fees to be segregated or tracked dollar-for-dollar, and ordered judgment in favor of the defendant. View "Ryan v. Mary Ann Morse Healthcare Corp." on Justia Law

A national trade association representing large online businesses challenged a recently enacted California statute designed to protect minors’ privacy and well-being online. The law imposes specific requirements on businesses whose online services are likely to be accessed by children under eighteen, including obligations regarding data use, age estimation, and restrictions on certain user interface designs known as “dark patterns.” Before the law took effect, the association brought suit in the United States District Court for the Northern District of California, arguing that several provisions were unconstitutional on First Amendment and vagueness grounds, and sought a preliminary injunction to prevent enforcement.The district court initially enjoined the entire statute, finding the association was likely to succeed on its facial First Amendment challenge. On the State’s appeal, the United States Court of Appeals for the Ninth Circuit vacated most of the injunction, affirming only as to a specific requirement regarding Data Protection Impact Assessments and related inseverable provisions, and remanded for the district court to analyze the association’s other facial challenges and the issue of severability under the Supreme Court’s clarified standards in Moody v. NetChoice, LLC. On remand, the district court again enjoined the entire statute and, in the alternative, seven specific provisions.On further appeal, the United States Court of Appeals for the Ninth Circuit held that the association did not meet its burden for a facial challenge to the law’s coverage definition or its age estimation requirement, vacating the injunction as to those. However, the court affirmed the preliminary injunction as to the law’s data use and dark patterns restrictions on vagueness grounds, finding the provisions failed to clearly delineate prohibited conduct. The court vacated the injunction as to the statute’s remainder and remanded for further proceedings on severability. View "NETCHOICE, LLC V. BONTA" on Justia Law