Justia Consumer Law Opinion Summaries

Articles Posted in Massachusetts Supreme Judicial Court
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At issue was the definition of “debt collector” under Mass. Gen. Laws ch. 93, 24, specifically its application to the statute’s licensing requirement.Plaintiffs individually filed suit against Defendant, alleging unlicensed debt collection, violations of Mass. Gen. Laws ch. 93A, and unjust enrichment. A superior court judge consolidated the cases and certified them as a class action. The judge then concluded (1) Defendant violated Mass. Gen. Laws ch. 93, 24A because it operated as a debt collector without a license; and (2) Defendant met the exemption from liability in Mass. Gen. Laws ch. 93A, 3 because the division of banks of the Office of Consumer Affairs and Business Regulation had permitted Defendant to operate without a license. The Supreme Judicial Court vacated the judgment, holding that Defendant was not a debt collector under Mass. Gen. Laws ch. 93, 24 because neither of the statute’s two separate definitions of “debt collector” applied to Defendant. View "Dorrian v. LVNV Funding, LLC" on Justia Law

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A plaintiff who alleges that he was injured from his use of a generic drug because of a failure to warn of the drug’s side effects cannot bring a common-law general negligence claim against the brand-name manufacturer that created the warning label. The plaintiff, however, may bring a common-law recklessness claim against the brand-name manufacturer if it intentionally failed to update the label on its drug, knowing or having reason to know of an unreasonable risk of death or grave bodily injury associated with its use. Further, a plaintiff who is injured by a generic drug due to a failure to warn cannot bring a claim under Mass. Gen. Laws ch. 93A, 9 against a brand-name manufacturer that did not advertise, offer to sell, or sell that drug because such failure did not occur in the conduct of “trade or commerce” as defined in section 1(b).In the instant case, the trial judge dismissed Plaintiff’s claims against Merck & Co, Inc. asserting negligence for failure to warn and a violation of Mass. Gen. Laws ch. 93A, 9. The Supreme Judicial Court vacated the order dismissing Plaintiff’s common-law claim and remanded with instructions that Plaintiff be granted leave to amend his complaint and affirmed the order dismissing Plaintiff’s chapter 93A claim. View "Rafferty v. Merck & Co., Inc." on Justia Law

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Plaintiff filed a complaint alleging that Zurich American Insurance Co. committed unfair claim settlement practices in violation of Mass. Gen. Laws ch. 176D, 3(9)(f) and Mass. Gen. Laws ch. 93A, 2. Specifically, Plaintiff claimed that Zurich violated these statutory provisions when it conditioned the payment of its primary insurance policy limit on a release of all claims against its insureds, notwithstanding the availability of excess insurance. The superior court judge concluded that Zurich was entitled to judgment as a matter of law because it did not engage in unfair claim settlement practices. The Supreme Judicial Court affirmed, holding that Zurich did not engage in unfair claim settlement practices in violation of Mass. Gen. Laws ch. 176D, 3(9)(f) and Mass. Gen. Laws ch. 93A, 2. View "Caira v. Zurich American Insurance Co." on Justia Law

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Odin Anderson, his wife, and his daughter (collectively, Plaintiffs) filed personal injury action for injuries Odin suffered after being struck by a bus owned by Partners Healthcare Systems that was being driven by one of its employees. Plaintiffs then filed a separate action against Partner’s insurers and claims representatives. A jury awarded Odin $2,961,000 in damages in the personal injury action and awarded Odin’s wife and daughter $110,000 each. At a subsequent jury-waived trial, a judge found that the insurers and claims representatives violated Mass. Gen. Laws ch. 93A and Mass. Gen. Laws ch. 176D by their misconduct. The judge awarded Plaintiffs treble damages using as the “amount of the judgment” to be multiplied the combined amount of the underlying tort judgment and the accrued postjudgment interest on that judgment. The appeals court affirmed. The Supreme Judicial Court vacated the judgment, holding that, in a case where the amount of actual damages to be multiplied due to a wilful or knowing violation of Mass. Gen. Laws ch. 93A or Mass. Gen. Laws ch. 176D are based on the amount of an underlying judgment, that amount does not include postjudgment interest. View "Anderson v. National Union Fire Insurance Co. of Pittsburgh Pa." on Justia Law

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Plaintiff brought this action against Nationstar Mortgage, LLC and Fremont Investment and Loan (collectively, Defendants) alleging that Defendants violated his rights under Mass. Gen. Laws ch. 93A. The Appeals Court reversed, concluding that there was a genuine issue of material fact as to Plaintiff’s chapter 93A claim. Nationstar appealed, arguing that Plaintiff’s claim was barred because he failed to serve a demand letter. The Supreme Judicial Court agreed with the Appeals Court, holding that, if a defendant keeps assets in the Commonwealth but does not maintain a place of business in the Commonwealth, the plaintiff need not serve a demand letter. View "Moronta v. Nationstar Mortgage, LLC" on Justia Law

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Limoliner Inc., which owned and operated a fleet of luxury motor coaches, hired Dattco, Inc. to perform repair work on one of those vehicles. While Dattco recorded most of those requests in writing, Dattco neglected to write down Limoliner’s verbal request to repair one of the vehicle’s important electrical components. When Dattco failed to make any repairs to that component, Limoliner commenced this action, alleging, inter alia, that Dattco violated Mass. Gen. Laws ch. 93A, 2(a), as interpreted by 940 Code Mass. Regs. 5.05(2), by failing to record Limoliner’s request in writing. Dattco removed the case to federal court on the basis of diversity jurisdiction. Following a jury-waived trial, a magistrate judge found for Dattco on Limoliner’s regulatory claim under 940 Code Mass. Regs. 5.05, concluding that the provision at issue applies only to consumer transactions and not to transactions where the customer is another business. Limoliner appealed, and the United States Court of Appeals for the First Circuit certified a question regarding the issue to the Supreme Court. The Supreme Court answered that 940 Code Mass. Regs. 5.05 does apply to transactions in which the customer is a business entity. View "Limoliner, Inc. v. Dattco, Inc." on Justia Law