Justia Consumer Law Opinion Summaries

Dr. Padma Rao brought a defamation suit against JP Morgan Chase Bank and its employee, Keifer Krause, after Krause informed the administrator of her late mother’s estate that Rao, acting under a power of attorney, had designated herself as the payable on death (POD) beneficiary of her mother’s accounts. This statement led the estate administrator to accuse Rao of fraud and breach of fiduciary duty in probate court. The dispute centered on whether Rao had improperly used her authority to benefit herself, which would be illegal under Illinois law.The case was initially filed in Illinois state court, but Chase removed it to the United States District Court for the Northern District of Illinois before any defendant was served, invoking “snap removal.” The district court dismissed all claims except for defamation per se. On summary judgment, the court ruled in favor of the defendants, finding that Krause’s statements were not defamatory, could be innocently construed, and were protected by qualified privilege. Rao appealed both the dismissal of her consumer fraud claim and the grant of summary judgment on her defamation claim.The United States Court of Appeals for the Seventh Circuit first addressed jurisdiction, dismissing Krause as a party to preserve diversity jurisdiction. The court affirmed the dismissal of Rao’s consumer fraud claim, finding she had not alleged unauthorized disclosure of personal information. However, it reversed the summary judgment on the defamation per se claim against Chase, holding that Krause’s statements could not be innocently construed and that a qualified privilege did not apply, given evidence of possible recklessness. The case was remanded for a jury to determine whether the statements were understood as defamatory. View "Padma Rao v J.P. Morgan Chase Bank, N.A." on Justia Law

Fifteen individuals who purchased new motorcycles from a major American manufacturer received a limited warranty with their purchases. The warranty provided for free repair or replacement of defective parts for up to 24 months but excluded coverage for defects or damage caused by non-approved or non-manufacturer parts. The plaintiffs, concerned that using non-manufacturer parts would void their warranties, opted to buy higher-priced parts from the manufacturer. They later alleged that the company’s warranty practices unlawfully conditioned warranty coverage on the exclusive use of its own parts, in violation of the Magnuson-Moss Warranty Act and various state antitrust laws.The United States Judicial Panel on Multidistrict Litigation consolidated the plaintiffs’ lawsuits and transferred them to the United States District Court for the Eastern District of Wisconsin. The district court dismissed the consolidated complaint for failure to state a claim. It found that the limited warranty did not condition benefits on exclusive use of manufacturer parts and that the risk of losing warranty coverage was insufficient to establish an anticompetitive tying arrangement or economic coercion under state antitrust law. The court also dismissed related state law claims premised on the same conduct.On appeal, the United States Court of Appeals for the Seventh Circuit affirmed the district court’s dismissal. The Seventh Circuit held that the warranty’s terms did not create an express or implied tie prohibited by the Magnuson-Moss Warranty Act, nor did the complaint plausibly allege violations of the Act’s disclosure or pre-sale availability requirements. The court further held that the plaintiffs failed to plausibly allege sufficient market power or anticompetitive effects to support their state antitrust claims, and that the warranty’s terms were available to consumers at the time of purchase, precluding a Kodak-style lock-in theory. The court affirmed dismissal of all claims. View "Heymer v. Harley-Davidson Motor Company Group, LLC" on Justia Law

John Wertymer purchased two bottles of Walmart’s Great Value brand honey in June 2022, labeled “Raw Honey” and “Organic Raw Honey.” He claimed he paid a premium for these products due to their perceived nutritional and medicinal benefits. In April 2023, Wertymer sent the honey to a laboratory for testing, which allegedly showed that the honey was not raw. He then filed a diversity suit against Walmart, seeking to represent a nationwide class of purchasers, or alternatively, an Illinois class, alleging violations under the Illinois Consumer Fraud and Deceptive Practices Act and common law fraudulent misrepresentation.The United States District Court for the Northern District of Illinois dismissed Wertymer’s claims for declaratory and injunctive relief for lack of standing, which Wertymer did not appeal. The district court also dismissed the remainder of his claims, finding that the complaint failed to support any claims of fraud, misrepresentation, or deceptive practices.The United States Court of Appeals for the Seventh Circuit reviewed the district court’s dismissal de novo. The court found that Wertymer’s complaint did not plausibly allege that Walmart committed a deceptive act. The court noted that Wertymer’s own allegations and sources indicated that elevated levels of 5-hydroxymethylfurfural (HMF) in honey could result from factors other than heating, such as storage conditions and geographic origin. The court also found that Wertymer’s claim regarding the presence of mannose in the “Organic Raw Honey” was speculative and unsupported by the sources cited in the complaint.The Seventh Circuit affirmed the district court’s dismissal, concluding that Wertymer’s complaint was too speculative and failed to state a plausible claim for relief under the Illinois Consumer Fraud and Deceptive Practices Act or for common law fraudulent misrepresentation. View "Wertymer v Walmart Inc." on Justia Law

Plaintiffs Republic Technologies (NA), LLC and Republic Tobacco, L.P. manufacture and market OCB brand organic hemp rolling papers, while defendant BBK Tobacco & Foods, LLP (HBI) markets RAW brand rolling papers. Republic sued HBI in 2016 for a declaration that OCB’s trade dress did not infringe RAW’s trade dress and later added false advertising claims. HBI counterclaimed, alleging that OCB’s trade dress infringed RAW’s trade dress. A jury trial in 2021 resulted in a mixed verdict, and the district court issued a permanent injunction against some of HBI’s advertising practices.The United States District Court for the Northern District of Illinois found HBI liable under Illinois law for false advertising but not under the federal Lanham Act. The jury also found that OCB’s trade dress for its 99-cent promotional pack infringed RAW’s trade dress, but not the full-priced pack. Republic’s motions for judgment as a matter of law and for a new trial were denied.The United States Court of Appeals for the Seventh Circuit reviewed the case. The court affirmed the district court’s decision, holding that the district court did not abuse its discretion in responding to the jury’s question about the definition of “consumer” and in denying Republic’s motion for a new trial. The court also upheld the jury’s finding of trade dress infringement, noting that sufficient evidence supported the jury’s verdict. Additionally, the court affirmed the district court’s permanent injunction, rejecting HBI’s arguments that the injunction was vague, overbroad, and improperly applied nationwide. The court concluded that the injunction was appropriately tailored to provide complete relief to Republic. View "Republic Technologies (NA), LLC v BBK Tobacco & Foods, LLP" on Justia Law

Plaintiffs David Vance Gardner and Gary Merchant filed a lawsuit against MeTV National Limited Partnership, alleging that MeTV violated the Video Privacy Protection Act (VPPA) by disclosing their personally identifiable information without consent. MeTV operates a website where users can watch classic TV shows. Users can sign up with their email addresses and zip codes to personalize their experience, which includes receiving reminders and using a channel finder feature. Plaintiffs claimed that MeTV embedded a "Meta pixel" in its videos, allowing Facebook to link users' viewing habits to their Facebook accounts for targeted advertising.The United States District Court for the Northern District of Illinois dismissed the plaintiffs' complaint, ruling that they were not "consumers" under the VPPA because they did not pay for MeTV's services. The court allowed the plaintiffs to file an amended complaint, which was also dismissed on the same grounds.The United States Court of Appeals for the Seventh Circuit reviewed the case and reversed the district court's decision. The appellate court held that the term "consumer" under the VPPA includes anyone who subscribes to services from a video tape service provider, regardless of whether they pay money. The court found that providing personal information, such as an email address and zip code, in exchange for personalized services constitutes a subscription. Therefore, the plaintiffs are considered "consumers" under the VPPA, and their complaint should not have been dismissed.The Seventh Circuit remanded the case for further proceedings consistent with its opinion, allowing the plaintiffs' claims to proceed. View "Gardner v MeTV" on Justia Law

Valerie Thomas received a notice claiming she owed $187, which she disputed. Resurgent Capital Services notified TransUnion about the debt before opening Thomas's letter and reported the dispute 29 days later. Thomas sued under the Fair Debt Collection Practices Act, seeking statutory damages for the delay. A jury awarded her $250. The clerk delayed entering the judgment, which was eventually entered on June 11, 2024. Resurgent filed a notice of appeal four days earlier, narrowly avoiding missing the appeal deadline.The United States District Court for the Northern District of Illinois concluded that Resurgent should have notified TransUnion earlier. Resurgent appealed, arguing that Thomas lacked standing because the delay did not injure her. District Judge Bucklo initially ruled that Thomas was injured as a matter of law, referencing Ewing v. Med-1 Solutions, LLC, which treated the absence of a dispute notice as defamation. However, the court noted that injury must be proven and not assumed.The United States Court of Appeals for the Seventh Circuit reviewed the case. It found that Thomas did not provide evidence of injury before or during the trial. She did not attempt to show that her credit score or insurance costs were affected by the delay. Judge Bucklo had precluded Thomas from introducing evidence of actual injury, and Thomas did not challenge this ruling or seek a new trial. The appellate court held that Thomas lacked standing to sue due to the absence of evidence showing injury. Consequently, the judgment of the district court was reversed, and the case was remanded with instructions to dismiss for lack of a justiciable controversy. View "Thomas v LVNV Funding, LLC" on Justia Law

James Hulce, on behalf of himself and others similarly situated, filed a putative class action suit against Zipongo Inc., doing business as Foodsmart. Hulce alleged that Foodsmart violated the Telephone Consumer Protection Act (TCPA) by making unsolicited calls and sending text messages to him, despite his number being on the national do-not-call registry. Foodsmart's communications were about free nutritional services offered through Hulce's state and Medicaid-funded healthcare plan, Chorus Community Healthcare Plans (CCHP).The United States District Court for the Eastern District of Wisconsin granted Foodsmart's motion for summary judgment. The court found that the calls and messages did not constitute "telephone solicitations" under the TCPA because they were not made for the purpose of encouraging the purchase of services. Instead, the communications were about services that were free to Hulce, with Foodsmart billing CCHP directly.The United States Court of Appeals for the Seventh Circuit reviewed the case de novo. The court affirmed the district court's decision, holding that the calls and messages did not fall within the definition of "telephone solicitation" under the TCPA. The court concluded that "telephone solicitation" requires the initiation of a call or message with the purpose of persuading or urging someone to pay for a service. Since Foodsmart's communications were about free services and did not encourage Hulce to make a purchase, they did not meet this definition. The court emphasized that the purpose of the call must be to persuade someone who makes the purchasing decision to buy the services, which was not the case here. View "Hulce v Zipongo Inc." on Justia Law

Eido Hussam Al-Nahhas, an Illinois resident, took out four loans from Rosebud Lending LZO, operating as ZocaLoans, with interest rates up to nearly 700%, far exceeding Illinois law limits. Al-Nahhas alleged that ZocaLoans was a front for two private equity firms, 777 Partners, LLC, and Tactical Marketing Partners, LLC, to evade state usury laws by claiming tribal sovereign immunity through the Rosebud Sioux Tribe. He sued ZocaLoans and the firms for violating Illinois usury statutes and the federal Racketeer Influence and Corrupt Organizations Act.The defendants participated in litigation for fourteen months, including filing an answer, engaging in discovery, and attending status conferences. They later sought to compel arbitration based on an arbitration provision in the loan agreements. The United States District Court for the Northern District of Illinois denied the motion, finding that the defendants had waived their right to compel arbitration by participating in litigation.The United States Court of Appeals for the Seventh Circuit reviewed the case. The court affirmed the district court's decision, holding that the defendants waived their right to arbitrate through their litigation conduct. The court also found that the case was not moot despite the settlement between Al-Nahhas and ZocaLoans, as punitive damages were still at issue. The court granted the parties' motions to file documents under seal. View "Hussam Al-Nahhas v 777 Partners LLC" on Justia Law

Michael Wood incurred credit card debt with Pentagon Federal Credit Union (PenFed) and defaulted. PenFed reported the debt to credit reporting agencies, but Wood disputed the debt in writing. PenFed investigated and concluded the debt was valid. Later, Security Credit Services, LLC (SCS) purchased Wood's debt from PenFed and reported it as delinquent to a credit reporting agency without noting Wood's dispute. Wood alleged that SCS violated the Fair Debt Collection Practices Act (FDCPA) by failing to communicate that he disputed the debt.The United States District Court for the Northern District of Illinois granted summary judgment in favor of SCS. The court found that Wood had standing to sue but concluded that PenFed reasonably interpreted Wood's lack of response to its letter as an indication that he no longer disputed the debt. Therefore, the court determined that SCS did not know and should not have known that Wood still disputed the debt.The United States Court of Appeals for the Seventh Circuit reviewed the case. The court held that Wood had standing because the harm he alleged was analogous to defamation, a recognized common law injury. The court also found that there was a genuine issue of material fact regarding whether SCS should have known about Wood's dispute. Specifically, the court noted conflicting evidence about SCS's understanding of what constitutes a disputed account and whether SCS shared PenFed's interpretation that Wood's silence meant he no longer disputed the debt. The court concluded that SCS's failure to communicate Wood's dispute could be considered negligent under the FDCPA. Consequently, the Seventh Circuit reversed the district court's summary judgment and remanded the case for further proceedings. View "Wood v. Security Credit Services, LLC" on Justia Law

Under the Telephone Consumer Protection Act (TCPA), an effective consent to automated calls is one that relates to the same subject matter covered by the challenged messages. Akira, a retailer, engaged Opt for text-message marketing services. Akira gathered 20,000 customers’ cell phone numbers for Opt’s messaging platform. Akira customers could join its “Text Club” by providing their cell phone numbers to Akira representatives inside stores, by texting to an opt-in number, or by completing an “Opt In Card,” stating that, “Information provided to Akira is used solely for providing you with exclusive information or special offers. Akira will never sell your information or use it for any other purpose.” In 2009-2011, Akira sent about 60 text messages advertising store promotions, events, contests, and sales to those customers, including Blow. In a purported class action, seeking $1.8 billion in damages, Blow alleged that Akira violated the TCPA, 47 U.S.C. 227, and the Illinois Consumer Fraud Act by using an automatic telephone dialing system to make calls without the recipient’s express consent. The Seventh Circuit affirmed summary judgment for Akira. Blow’s attempt to parse her consent to accept some promotional information from Akira while rejecting “mass marketing” texts construed “consent” too narrowly. The court declined to award sanctions for frivolous filings. View "Blow v. Bijora, Inc." on Justia Law