Justia Consumer Law Opinion Summaries

Plaintiff sued Holland American, alleging that the cruise line breached its duty to warn him of the dangers associated with swimming on the Pacific Ocean side of Lover's Beach on Mexico's Baja Peninsula. The district court granted summary judgment in favor of Holland American, holding that the cruise line did not have a duty to warn plaintiff because the conditions of the ocean at Lover's Beach were open and obvious and because there was no evidence of particularly hazardous conditions or of prior accidents at that location. The court held that the district court did not abuse its discretion in striking the sworn declarations of plaintiff's expert witnesses. The court also held that, because Holland American had neither actual nor constructive notice of a dangerous condition on the Pacific Ocean side of Lover's Beach, it had no duty to warn plaintiff about swimming there. Therefore, the court need not address whether the possible dangers of swimming at that location were open and obvious, or whether that question was an appropriate one for decision on summary judgment. Accordingly, the court held that the district court properly granted summary judgment in favor of Holland American.

Plaintiffs appealed the district court's dismissal pursuant to Federal Rule of Civil Procedure 12(b)(6) of their putative consumer class action against defendants. Plaintiffs also appealed the district court's denial of leave to amend their second amended complaint, alleging that the design of defendants' retail gasoline dispensers was fundamentally flawed due to a residual fuel occurrence: when plaintiffs purchased premium grade fuel, they received between two and three-tenths of a gallon of residual fuel from the previous transaction, and therefore were overcharged when the previous purchaser had selected mid-range or regular grade fuel. The court agreed with the district court that plaintiffs' well-pleaded factual allegations, accepted as true, did not give rise to a reasonable inference that defendants have committed any misconduct for which the court could grant relief. Accordingly, further amendment would be futile and the district court did not abuse its discretion in denying leave to amend.

Plaintiffs brought an action against defendant, seeking a refund of two cruise tickets they purchased and cancelled, and damages under G.L.c. 93A for unfair and deceptive trade practices. The court concluded that the evidence at trial plainly established that defendant violated the Attorney General's travel service regulations in two respects: fist, it failed to disclose the refund policy; and second, having violated the disclosure statement, it failed to refund the payments made by a cancelling customer within thirty days. These violations qualified as unfair or deceptive acts, and they caused plaintiffs a loss: the lack of a prompt refund of the ticket price. The court also concluded that plaintiffs' demand letter satisfied the requirements of G.L.c. 93A, section 9(3). The purposes of the demand letter were sufficiently fulfilled where it constituted fair notice of the claim and enabled defendant to make a reasonable tender of settlement. Accordingly, the judgment for defendant on plaintiffs' claims was reversed and the case remanded for the entry of judgment for plaintiffs and for determination of their damages, reasonable attorneys' fees, and costs.

Sheryl Crasco secured three payday loans from three different lenders. After the payor banks returned the checks for insufficient funds, the payday lenders assigned the checks to Credit Service, a collection agency. Credit Service filed an action against Crasco to recover the face value of the checks, a service fee per check, and bad check penalties of $500 per check. The county justice court concluded (1) Crasco must pay to Credit Service the face amount of each check and the service charge on each check, (2) Credit Service could not collect the bad check penalties, and (3) Crasco could recover damages for Credit Service's illegal pursuit of the bad check penalties. The district court reversed, determining that Credit Service could collect the bad check penalties. The Supreme Court reversed, holding a collection agency cannot charge bad check penalties for checks assigned to it from payday lenders when the payday lenders themselves are statutorily prohibited from charging such penalties. Remanded to determine whether the justice court incorrectly awarded Crasco damages.

This case originated with a misunderstanding regarding a $645 charge on the credit card bill of appellant. Chase Bank misidentified the basis for the charge but failed to respond to appellant's requests for information about it. After unsuccessfully attempting to get response from Chase Bank, appellant and his wife filed this action, alleging, inter alia, claims under the Fair Credit Billing Act (FCBA), 15 U.S.C. 1666-1666j and Oregon's Unlawful Debt Collection Practices Act (UDCPA), Or. Rev. Stat. 646.639-643. The court held that the trial court erred in holding that appellant failed to state a claim under the UDCPA. The court declined to certify appellant's proposed question to the Oregon Supreme Court regarding this claim because existing state precedent guided the court's decision. As to the FCBA claims, the trial court erred in requiring evidence of detrimental reliance to support actual damages and in limiting statutory damages for Chase Bank's multiple violations of the FCBA to a single recovery. Finally, the court held that the trial court abused its discretion in denying any award of attorneys' fees related to appellant's successful claim under the FCBA. Accordingly, the court reversed and remanded for further proceedings.

Plaintiff Blanca Gonzalez, and Monserate Diaz purchased a home as tenants in common. Diaz borrowed the downpayment from Cityscape Mortgage Corporation (Cityscape) and executed a note. Plaintiff did not sign the note. Plaintiff and Diaz secured that loan by mortgaging their home to Cityscape. Over time, Plaintiff fell behind on the payments and U.S. Bank obtained a foreclosure judgment. The trial court ordered that the home be sold to satisfy the judgment. Before the sheriff’s sale, Plaintiff entered into a written agreement with Defendant Wilshire Credit Corporation (Wilshire), U.S. Bank’s servicing agent. Plaintiff was represented by a Legal Services attorney who helped negotiate the agreement. Plaintiff missed four payments to Wilshire. A scheduled sheriff’s sale was cancelled when the parties entered into a second agreement. Plaintiff was contacted and dealt with directly; neither Wilshire nor U.S. Bank notified the Legal Services attorney. Although Plaintiff had not missed a single payment required by the second agreement, instead of dismissing the foreclosure action as promised, Wilshire sent a letter to Plaintiff noting that the second agreement was about to expire and that a new agreement needed to be negotiated to avoid foreclosure. Plaintiff contacted the Legal Services attorney. When the attorney questioned Wilshire, it could not explain how it had come to the arrears amount set in the second agreement, or why Plaintiff was not deemed current on the loan. Plaintiff filed a complaint alleging that Wilshire and U.S. Bank engaged in deceptive and unconscionable practices in violation of the CFA. The trial court granted summary judgment in favor of Wilshire and U.S. Bank, finding that the CFA did not apply to post-judgment settlement agreements entered into to stave off a foreclosure sale. The Appellate Division reversed and reinstated plaintiff’s CFA claim. Upon review, the Supreme Court held that the post-foreclosure-judgment agreements in this case constituted stand-alone extensions of credit. In fashioning and collecting on such a loan, a lender or its servicing agent cannot use unconscionable practices in violation of the CFA.

Plaintiffs Carol Metz and others filed a putative class action against fifty-five banks, including Fifth Third. The claims arose out of a Ponzi scheme involving bogus promissory notes. Five months later, attorney Daniel Morris filed a motion to intervene on behalf of his clients. Attached to the motion was a complaint similar to Metz's complaint except it was premised on promissory notes issued by different entities. The district court granted the motion to intervene. After the district court had dismissed Fifth Third with prejudice, Morris filed an intervenors' complaint against Fifth Third. The complaint was virtually identical to the complaint attached to the motion to intervene Morris filed earlier. The district court dismissed the claims with prejudice and granted Fifth Third's request for sanctions. The Sixth Circuit affirmed the imposition of sanctions, holding (1) the district court's imposition of sanctions under the bad faith standard was proper; (2) the record set forth sufficient evidence to support the district court's decision; (3) the district court properly sanctioned Morris under its inherent authority even though Fed. R. Civ. P. 11 also applied; (4) the district court did not deny Morris due process; and (5) the amount of fees awarded was not excessive.

Thirteen-year-old Efrain Ramos-Domingo was killed by a Union Pacific Railroad Company train. Two days later, Efrain's mother, Manuela Gonzalez signed a document releasing Union Pacific from liability for Efrain's death in exchange for $15,000. Manuela later filed a complaint in district court for wrongful death and breach of fiduciary duty. Union Pacific filed a motion to dismiss Manuela's complaint, arguing that the release barred Manuela's claims. The district court sustained the motion to dismiss with respect to the wrongful death claim but overruled the motion with respect to the fiduciary duty claim. The district court then granted Union Pacific's motion for summary judgment on the remaining claim, finding that there was no fiduciary duty owed by Union Pacific to Manuela. The Supreme Court affirmed in part and reversed in part, holding (1) the district court erred in dismissing Manuela's wrongful death claim because Manuela alleged facts that, if proved, could demonstrate that the release was void on the basis of its failure to represent a binding mutual understanding of the parties or was voidable as the product of fraud, overreaching or duress; and (2) the district court correctly concluded that Union Pacific owed no fiduciary duty to Manuela. Remanded.

Appellants appealed the district court's denial of certification of their putative class action in Mancini v. Ticketmaster; Stearns v. Ticketmaster, and Johnson v. Ticketmaster. Appellants' actions were directed against a number of entities that were said to have participated in a deceptive internet scheme, which induced numerous individuals to unwittingly sign up for a fee-based rewards program where amounts were charged to their credit cards or directly deducted from their bank accounts. The court held that Rule 23 did not give the district court broad discretion over certification of class actions and the district court erred when it based its exercise of that discretion on what turned out to be an inaccurate reading of the California Unfair Competition Law (UCL), Cal. Bus. & Prof. Code 17200-17210. Therefore, the court reversed the district court's denial of the motions for class certification of the UCL claims in Mancini and affirmed its determination that Mancini and Sanders were not proper representatives. The court affirmed the district court's dismissal of the California's Consumers Legal Remedies Act (CLRA), Cal. Civ. Code 1750-1784, claim in Stearns; affirmed the district court's refusal to certify a class regarding the CLRA injunctive relief claims in Mancini; reversed the district court's dismissal of the Johnson action regarding the CLRA claim; and affirmed its refusal to certify a class regarding the Electronic Fund Transfer Act (EFTA), 15 U.S.C. 1693-1693r, claim in Mancini.

Plaintiffs filed 26 putative class actions against defendants, alleging that defendants knowingly failed to disclose the potential risk of noise-induced hearing loss associated with extended use of their wireless Bluetooth headsets at high volumes, in violation of state consumer fraud protection and unfair business practice laws. The subsequent settlement agreement provided the class $100,000 in cy pres awards and zero dollars for economic injury, while setting aside up to $800,000 for class counsel and $12,000 for the class representatives. William Brennan and other class members (Objectors) challenged the fairness and reasonableness of the settlement and appealed both the approval and fee orders, arguing that the district court abused its discretion in failing to consider whether the gross disproportion between the class award and the negotiated fee award was reasonable. The court agreed that the disparity between the value of the class recovery and class counsel's compensation raised at least an inference of unfairness, and that the current record did not adequately dispel the possibility that class counsel bargained away a benefit to the class in exchange for their own interests. Therefore, the court vacated both orders and remanded so that the district court could conduct a more searching inquiry into the fairness of the negotiated distribution of funds, as well as consider the substantive reasonableness of the attorneys' fee request in light of the degree of success attained.