Justia Consumer Law Opinion Summaries

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Paul Osheske, a Facebook user, purchased a movie ticket on Landmark Theatres' website. Landmark Theatres, operated by Silver Cinemas Acquisition Co., shared the name of the film, the location of the showing, and Osheske’s unique Facebook identification number with Facebook without his consent. Osheske filed a class action lawsuit against Landmark, alleging that this disclosure violated the Video Privacy Protection Act (VPPA).The United States District Court for the Central District of California dismissed Osheske’s complaint, concluding that Landmark Theatres did not qualify as a “video tape service provider” under the VPPA. The court reasoned that the activities of selling tickets and providing an in-theater movie experience did not fall under the VPPA’s definition of “rental, sale, or delivery of prerecorded video cassette tapes or similar audio visual materials.”The United States Court of Appeals for the Ninth Circuit reviewed the case and affirmed the district court’s dismissal. The Ninth Circuit held that the VPPA does not apply to businesses providing a classic in-theater moviegoing experience. The court determined that the statutory text and historical context of the VPPA indicate that the Act was intended to cover the rental, sale, or delivery of video products, not the provision of shared access to film screenings in a theater. Consequently, Landmark Theatres' conduct did not make it a “video tape service provider” under the VPPA. The court also noted that the district court’s dismissal without leave to amend was proper, as the complaint could not be saved by any amendment. View "OSHESKE V. SILVER CINEMAS ACQUISITION COMPANY" on Justia Law

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The case involves a dispute between several plaintiffs, who are independent distributors for Nu Skin Enterprises Inc., and the defendants, which include Nu Skin and its affiliates. The plaintiffs allege that Nu Skin operates an unlawful pyramid scheme, making it difficult for distributors to profit from product sales alone, and instead requiring them to recruit new distributors to earn money. The plaintiffs filed a lawsuit in Spokane County Superior Court, asserting claims under various state and federal laws.In the lower courts, Nu Skin filed a motion to dismiss the case for improper venue based on a forum-selection clause in the parties' contract, which designated Utah as the exclusive forum for dispute resolution. The Spokane County Superior Court denied Nu Skin's motion, ruling that the case did not fall within the contractual definition of a "Dispute" and that Spokane County was a proper venue. Nu Skin sought reconsideration, which was also denied, and then moved for discretionary review.The Washington Supreme Court reviewed the case and addressed whether CR 12(b)(3) is the correct procedural mechanism to enforce a contractual forum-selection clause designating a non-Washington forum. The court held that CR 12(b)(3) is not the appropriate procedure for such enforcement. The court reasoned that the plain language of CR 12(b)(3) authorizes dismissal only when venue is "improper" according to Washington's venue statutes and court rules, which do not account for contractual forum-selection clauses. Therefore, a forum-selection clause cannot render a statutorily authorized venue "improper" under CR 12(b)(3). The court affirmed the denial of Nu Skin's motion to dismiss and remanded the case to the superior court for further proceedings consistent with its opinion. View "Raab v. Nu Skin Enters., Inc." on Justia Law

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Armando Ballesteros purchased a new car from Fairview Ford Sales, Inc. (Fairview) under a retail installment contract. The contract included an arbitration provision applicable to disputes between Ballesteros and Fairview. After discovering defects in the car that were not repaired, Ballesteros sued Fairview and Ford Motor Company (Ford), the car manufacturer, under the Song-Beverly Consumer Warranty Act. Both defendants moved to compel arbitration based on the contract's arbitration provision, but the trial court compelled arbitration only as to Fairview, denying the motion as to Ford.The trial court, San Bernardino County Superior Court, ruled that Ford, as a nonsignatory to the contract, could not compel arbitration. Ford appealed, arguing that Ballesteros's claims against it were intertwined with the contract and that equitable estoppel should apply to compel arbitration.The California Court of Appeal, First Appellate District, Division Five, reviewed the case. The court affirmed the trial court's decision, rejecting Ford's arguments. The appellate court concluded that Ballesteros's statutory claims against Ford were based on warranties that fell outside the contract with Fairview. The court emphasized that Ford, not being a party to the contract, could not invoke the arbitration provision. The court also noted that equitable estoppel did not apply because Ballesteros's claims did not rely on the contract's terms but on independent warranties recognized by the Song-Beverly Act. The court joined other appellate courts in disagreeing with the precedent set by Felisilda v. FCA US LLC, which had allowed a nonsignatory manufacturer to compel arbitration under similar circumstances. The court highlighted broader equitable concerns, stating that arbitration cannot be imposed on a signatory plaintiff’s claims against a nonsignatory without a clear showing of inequity, which Ford failed to demonstrate. View "Ballesteros v. Ford Motor Co." on Justia Law

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Francisco Rosario filed a class action lawsuit against Nationstar Mortgage, LLC (Mr. Cooper) and The Bank of New York Mellon (BNYM), alleging that they collected illegal and unlicensed third-party loan servicing fees on his mortgage. Rosario claimed that these fees were prohibited by the mortgage contract and Rhode Island law. He sought to represent all similarly situated individuals who were charged these fees.The Superior Court granted the defendants' motion to dismiss the complaint. The court found that Rosario's claims were based on a statute that did not provide a private right of action for borrowers to recoup fees collected by unlicensed loan servicers. Rosario appealed the decision, arguing that the defendants breached the mortgage contract by charging fees in violation of Rhode Island law and that the statute should be interpreted broadly to include loan servicing activities.The Rhode Island Supreme Court reviewed the case and affirmed the Superior Court's decision. The court held that the statute in question, G.L. 1956 § 19-14.11-1, did not provide a private right of action for borrowers to recover fees collected by unlicensed loan servicers. The court also found that the statute's exception for unlicensed transactions involving lending or loan brokering did not apply to loan servicing activities. Therefore, the court concluded that Rosario's breach of contract claim could not be sustained based on the alleged statutory violations. The order of the Superior Court was affirmed. View "Rosario v. Nationstar Mortgage, LLC" on Justia Law

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Lisa and Peter Woodward incurred a debt of $2,214.44 for their child's dental care, which was placed with Credit Service International Corporation (CSIC) for collection. CSIC filed a claim in conciliation court, but the Woodwards did not receive notice as the summons was sent to their previous address. CSIC obtained a default judgment and attempted to garnish the Woodwards' wages. The Woodwards hired attorney Kevin Giebel, who filed a lawsuit claiming violations of Minnesota garnishment laws and the Fair Debt Collection Practices Act (FDCPA). CSIC and Muske removed the case to federal court and offered a judgment of $2,002.00 plus reasonable attorney’s fees and costs, which the Woodwards accepted.The United States District Court for the District of Minnesota granted the Woodwards' motion for attorney’s fees in part, awarding $12,075.00 out of the $29,139.00 sought. The court used the lodestar method to determine the reasonable fee, concluding that $350 per hour was appropriate and that only 34.5 of the 72.4 hours claimed were reasonable. The Woodwards requested permission to file a motion for reconsideration, which the court denied, stating that the request did not meet the standard for reconsideration and merely reargued previously considered matters.The United States Court of Appeals for the Eighth Circuit affirmed the district court's decision. The appellate court found no merit in the Woodwards' arguments regarding the denial of their initial motion for attorney’s fees, the reduction of the hourly rate, and the number of hours deemed reasonable. The appellate court concluded that the district court did not abuse its discretion in its rulings and that the fee award was appropriate given the circumstances of the case. View "Woodward v. Credit Service Intl. Corp." on Justia Law

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Valerie Thomas received a notice claiming she owed $187, which she disputed. Resurgent Capital Services notified TransUnion about the debt before opening Thomas's letter and reported the dispute 29 days later. Thomas sued under the Fair Debt Collection Practices Act, seeking statutory damages for the delay. A jury awarded her $250. The clerk delayed entering the judgment, which was eventually entered on June 11, 2024. Resurgent filed a notice of appeal four days earlier, narrowly avoiding missing the appeal deadline.The United States District Court for the Northern District of Illinois concluded that Resurgent should have notified TransUnion earlier. Resurgent appealed, arguing that Thomas lacked standing because the delay did not injure her. District Judge Bucklo initially ruled that Thomas was injured as a matter of law, referencing Ewing v. Med-1 Solutions, LLC, which treated the absence of a dispute notice as defamation. However, the court noted that injury must be proven and not assumed.The United States Court of Appeals for the Seventh Circuit reviewed the case. It found that Thomas did not provide evidence of injury before or during the trial. She did not attempt to show that her credit score or insurance costs were affected by the delay. Judge Bucklo had precluded Thomas from introducing evidence of actual injury, and Thomas did not challenge this ruling or seek a new trial. The appellate court held that Thomas lacked standing to sue due to the absence of evidence showing injury. Consequently, the judgment of the district court was reversed, and the case was remanded with instructions to dismiss for lack of a justiciable controversy. View "Thomas v LVNV Funding, LLC" on Justia Law

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Diana Delgado owed money on a department store credit card, and Midland Credit Management, Inc. purchased the debt and sued her in Minnesota state court. Delgado did not respond to the summons, leading to a default judgment in favor of Midland. Instead of seeking reconsideration or appealing the default judgment, Delgado filed a federal lawsuit against Midland, alleging violations of the Fair Debt Collection Practices Act, including that Midland tried to collect the debt without owning it.The United States District Court for the District of Minnesota dismissed Delgado's case, concluding that the issue of debt ownership had already been resolved in the state-court action and gave the default judgment issue-preclusive effect. Delgado appealed the decision.The United States Court of Appeals for the Eighth Circuit reviewed the case de novo. The court held that a Minnesota state-court default judgment can have issue-preclusive effect in a subsequent federal lawsuit. The court relied on the Minnesota Supreme Court's decision in Herreid v. Deaver, which established that a default judgment is conclusive on the facts essential to its existence, even if the defendant did not participate in the proceedings. The court found that Midland's ownership of the debt was essential to the default judgment and that Delgado had a full and fair opportunity to contest the issue in state court.The Eighth Circuit affirmed the district court's judgment, concluding that the default judgment was a final determination on the merits and that applying collateral estoppel did not work an injustice in this case. View "Delgado v. Midland Credit Mgmt., Inc." on Justia Law

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Oscar and Audrey Madrigal purchased a car from Hyundai Motor America in 2011 for $24,172.73. The car allegedly did not function as warranted, and repeated repair attempts failed. The Madrigals requested Hyundai to repurchase the car under the Song-Beverly Consumer Warranty Act, but Hyundai refused, leading the Madrigals to sue for violations of the Act. Hyundai made two settlement offers under California Code of Civil Procedure section 998, which the Madrigals did not accept. On the first day of trial, after the court tentatively ruled against the Madrigals on pretrial motions, the parties settled for $39,000, with the Madrigals retaining the right to seek costs and attorney fees by motion.The Placer County Superior Court ruled that section 998 did not apply because the case settled before trial, and awarded the Madrigals $84,742.50 in attorney fees and $17,681.05 in other costs. Hyundai appealed, arguing that the Madrigals should not recover any postoffer costs because they settled for less than the second 998 offer. The Court of Appeal reversed, holding that section 998’s cost-shifting provisions applied and remanded for further proceedings.The Supreme Court of California affirmed the Court of Appeal’s decision. The Court held that section 998’s cost-shifting provisions apply even when a case settles before trial but after a section 998 offer is rejected or deemed withdrawn. The Court reasoned that the statute’s language and purpose—to encourage the settlement of lawsuits before trial—support this interpretation. The Court clarified that parties are free to agree on their own allocation of costs and fees as part of a settlement agreement, but absent such an agreement, section 998’s default cost-shifting rules apply. View "Madrigal v. Hyundai Motor America" on Justia Law

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Tracy Hall filed a class action lawsuit against Walgreens Boots Alliance, Inc. and Walgreen Co., alleging that the company deceptively marketed a cough medicine containing dextromethorphan hydrobromide as "nondrowsy," despite drowsiness being a known side effect. The FDA regulates over-the-counter medicines, including antitussives, but does not require a drowsiness warning for the specific drug in question. Hall claimed that the labeling violated Washington's Consumer Protection Act (CPA).The United States District Court for the Northern District of Illinois reviewed the case and denied Walgreens' motion to dismiss. Walgreens argued that the labeling fell within the CPA's statutory safe harbor, which exempts actions permitted by regulatory bodies. The federal court then certified the question to the Supreme Court of the State of Washington, asking whether the labeling decision fell within the statutory safe harbor under RCW 19.86.170.The Supreme Court of the State of Washington concluded that the statutory safe harbor applies only to actions expressly permitted by a regulatory body. Since the FDA had not specifically permitted labeling the cough medicine as "nondrowsy," the court held that the activity did not fall within the statutory safe harbor. The court answered the certified question in the negative, indicating that the labeling did not qualify for the exemption under the CPA. View "Hall v. Walgreens Boots Alliance, Inc." on Justia Law

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Plaintiffs, tenants of a building in Queens, alleged that the defendant engaged in a fraudulent scheme to inflate rents unlawfully. The building participated in the Real Property Tax Law § 421-a program, which required compliance with rent stabilization laws. Plaintiffs claimed that the previous owner registered both a preferential rent and a higher legal regulated rent, allowing for illegal rent increases. This scheme allegedly continued for years, affecting many tenants. Plaintiffs also accused the defendant of concealing this conduct by registering a legal regulated rent that matched the preferential rent.The Supreme Court denied the defendant's motion to dismiss, finding that plaintiffs had alleged sufficient indicia of fraud to invoke the fraud exception to the four-year statute of limitations. The Appellate Division reversed, holding that plaintiffs' claims were time-barred because they could not have reasonably relied on the inflated rent figures, which were disclosed in the registration statements and leases.The New York Court of Appeals reviewed the case and clarified that to invoke the fraud exception, a plaintiff does not need to demonstrate each element of common-law fraud, including reliance. Instead, the complaint must allege sufficient indicia of fraud. The Court modified the Appellate Division's order and remitted the case for further proceedings to determine if the plaintiffs' complaint met the established standard for alleging a fraudulent scheme. The Court affirmed the dismissal of one plaintiff's overcharge claim based on a rent concession, as the defendant's evidence refuted the allegations. View "Burrows v. 75-25 153rd St., LLC" on Justia Law