Justia Consumer Law Opinion Summaries

This appeal arises from a dispute about CoolSculpting, a medical device intended to minimize the appearance of fat. When Plaintiff tried CoolSculpting, he developed a rare condition called Paradoxical Adipose Hyperplasia (“PAH”), which enlarges the targeted fat tissue. Needless to say, Plaintiff was unhappy that CoolSculpting maximized the fat he wanted to minimize. So Plaintiff sued Zeltiq Aesthetics, Inc., the manufacturer of the CoolSculpting system, for failure to warn and design defects under Florida law. The district court granted Zeltiq summary judgment. On failure to warn, the district court concluded that Zeltiq’s warnings about PAH were adequate as a matter of law. On design defect, the court determined that Plaintiff failed to provide expert testimony that the risk of CoolSculpting outweighed its utility. Plaintiff challenged both of the district court’s rulings on appeal.   The Eleventh Circuit affirmed. The court explained that Zeltiq warned medical providers in its user manual and training sessions about the exact condition Plaintiff experienced: PAH is an increase of adipose tissue in the treatment area that may require surgery to correct. Accordingly, the district court properly concluded Zeltiq’s warnings were adequate as a matter of law. Further, the court held that it is convinced that Plaintiff’s defect claim fails under either test. View "Terrance Nelson Cates v. Zeltiq Aesthetics, Inc." on Justia Law

The Supreme Court affirmed in part and reversed in part the judgment of the trial court denying Hoosier Contractors, LLC's motion for summary judgment, denying Sean Gardner's motion for partial summary judgment, and denying Hoosier's motion to decertify a class of Hoosier's similarly situated customers, holding that Gardner, on behalf of himself and as class representative, lacked standing to bring his counterclaim against Hoosier.When Gardner asked Hoosier to inspect the roof of his home Hoosier made Gardner sign a contract for Hoosier to perform any needed work. When Gardner refused to let Hoosier repair his roof Hoosier brought this action for breach of contract. Gardner filed a counterclaim, on behalf of himself and a class of similarly situated customers, alleging that the contract violated the Indiana Home Improvement Contractors Act and that the violations were deceptive acts under the Indiana Deceptive Consumer Sales Act. The Supreme Court held (1) Gardner lacked standing to bring his counterclaim against Hoosier, and this disposition mooted the class-action issues; and (2) the court of appeals properly affirmed the denial of Gardner's motion for partial summary judgment as to Hoosier's breach of contract claim. View "Hoosier Contractors, LLC v. Gardner" on Justia Law

An employee alleged that her employer, White Castle, introduced a system that required its employees to scan their fingerprints to access their pay stubs and computers. A third-party vendor then verified each scan and authorized the employee’s access. In a suit under the Biometric Information Privacy Act, 740 ILCS 14/15(b), (d), White Castle argued that the action was untimely because her claim accrued in 2008 when White Castle first obtained her biometric data after the Act’s effective date.The Seventh Circuit certified the question to the Illinois Supreme Court, which held that section 15(b) and 15(d) claims accrue each time a private entity scans a person’s biometric identifier and each time a private entity transmits such a scan to a third party, respectively, rather than only upon the first scan and first transmission. The court “respectfully suggested” that the legislature address the policy concerns inherent in the possibility of awards of substantial damages. View "Cothron v. White Castle System, Inc." on Justia Law

Plaintiff leased a Subaru Forester in November 2018. Defendant Trans Union, LLC received certain information about the lease and reported that information on Sessa’s credit report. In particular, Trans Union reported that Plaintiff owed a “balloon payment” at the end of the lease term -- a payment that the terms of the lease did not, in fact, require. Plaintiff sued Trans Union under section 1681e(b) of the FCRA, which requires credit reporting agencies (“CRAs”), like Trans Union, to “follow reasonable procedures to assure maximum possible accuracy of the information” in a consumer’s credit report. 15 U.S.C. Section 681e(b). The district court granted Trans Union summary judgment, reasoning that Plaintiff's credit report could not be considered “inaccurate” under section 1681e(b) because the question of whether Plaintiff owed a balloon payment amounted to a legal, rather than factual, dispute.The Second Circuit vacated the district court’s order and remanded. The court concluded that section 1681e(b) does not incorporate a threshold inquiry as to whether an alleged inaccuracy is “legal” or “factual” in nature. The court, therefore, determined that the district court erred by ending its analysis after it found that the accuracy of the reported balloon payment amounted to a legal dispute and was, therefore, not actionable under section 1681e(b). View "Sessa v. Trans Union, LLC" on Justia Law

Camarena defaulted on a debt, then married Ross. Ross and Camarena share a phone plan. FAMS, a debt collector, mailed Camarena a letter. Camarena never followed the letter’s instructions but learned FAMS’s employee email address format and sent emails disputing his debt to FAMS’s CEO and Vice President. The CEO had no recollection of seeing Camarena’s email and could not locate it, while the VP found it in his deleted folder but could not recall ever seeing it. Had Camarena properly submitted his dispute, FAMS could have followed its policy of stopping collection activity until the account was validated. FAMS called Ross concerning Camarena’s debt. Ross initially informed FAMS that it had called her personal cell phone, not an appropriate number for Camarena. The FAMS collector failed to follow procedures to prevent her from receiving future calls, despite his training. FAMS continued to call Ross.Ross sued FAMS, alleging that the calls violated the Fair Debt Collection Practices Act, 15 U.S.C. 1692 by continuing debt collection activities after Camarena disputed the debt without first providing verification of the debt; calling Ross after Camarena disputed the debt; calling Ross after she notified FAMS that Camarena does not use her phone; and disconnecting calls with Ross. The Seventh Circuit affirmed summary judgment in favor of FAMS based on the “bona fide error” defense. FAMS had policies and procedures that should have prevented the calls from going out to Ross. View "Ross v. Financial Asset Management Systems, Inc." on Justia Law

From 2003 to 2007, Plaintiff took out ten student loans to attend college in Washington state. Defendants National Collegiate Student Loan Trusts (collectively, “the Trusts”) ultimately purchased Plaintiff’s loans. The Trusts appointed Defendant U.S. Bank as their special servicer. The Trusts also hired Defendant Transworld Systems, Inc. (“Transworld”), to collect the defaulted loans, and hired Defendant Patenaude & Felix (“Patenaude”), a law firm specializing in debt collection, to represent them in debt collection actions. Several years after taking out the loans, Plaintiff filed for Chapter 13 bankruptcy relief.   The Ninth Circuit affirmed in part and reversed in part the district court’s dismissal for failure to state a claim, Plaintiff’s action alleging that Defendants’ attempts to collect debts that were discharged in bankruptcy violated the Fair Debt Collection Practices Act and the Bankruptcy Code. Affirming the dismissal of Plaintiff’s claims that were based on a violation of his bankruptcy discharge order, the panel reiterated that Walls v. Wells Fargo Bank, 276 F.3d 502 (9th Cir. 2002), precludes FDCPA claims and other claims based on violations of Bankruptcy Code Section 524. The panel reversed the district court’s dismissal, as barred by the one-year statute of limitations, of Plaintiff’s remaining FDCPA claim based on the theory that Defendants knowingly brought a meritless post-discharge debt collection lawsuit because they knew they could not prove ownership of Plaintiff’s debts. The panel concluded that Plaintiff sufficiently alleged one post-filing FDCPA violation in the filing of an affidavit that presented a new basis, not contained in the complaint, to show that Defendants owned the debts. View "OSURE BROWN V. TRANSWORLD SYSTEMS, INC., ET AL" on Justia Law

Google owns YouTube, an online video-sharing platform that is popular among children. Google’s targeted advertising is aided by technology that delivers curated, customized advertising based on information about specific users. Google’s technology depends partly on what Federal Trade Commission (“FTC”) regulations call “persistent identifiers,” information “that can be used to recognize a user over time and across different Web sites or online services.” In 2013, the FTC adopted regulations under COPPA that barred the collection of children’s “persistent identifiers” without parental consent. The plaintiff class alleged that Google used persistent identifiers to collect data and track their online behavior surreptitiously and without their consent. They pleaded only state law causes of action but also alleged that Google’s activities violated COPPA. The district court held that the “core allegations” in the third amended complaint were preempted by COPPA.   The Ninth Circuit reversed the district court’s dismissal of the third amended complaint on preemption grounds. The court remanded so that the district court can consider, in the first instance, the alternative arguments for dismissal to the extent those arguments were properly preserved. The panel held that state laws that supplement, or require the same thing as federal law, do not stand as an obstacle to Congress’s objectives, and are not “inconsistent.” The panel was not persuaded that the insertion of “treatment” in the preemption clause evinced clear congressional intent to create an exclusive remedial scheme for enforcement of COPPA requirements. The panel concluded that COPPA’s preemption clause does not bar state-law causes of action that are parallel to or proscribe the same conduct forbidden by COPPA. View "CARA JONES, ET AL V. GOOGLE LLC, ET AL" on Justia Law

After a prior remand to the district court, the Tenth Circuit reviewed the propriety of that court’s revised award of attorney fees under 28 U.S.C. § 1927, which permitted monetary sanction when an attorney has unreasonably and vexatiously multiplied the proceedings. Appellant Karen Hammer claimed the district court failed to make the findings necessary to support an award under § 1927, failed to abide by the statutory requirement that a court award only excess fees incurred because of the sanctioned attorney’s multiplication of proceedings, and failed to apply the law of the case. She also argued the court erred in striking a surreply that she filed without leave. With one exception, the Tenth Circuit found no merit in these arguments. The Court affirmed except to remand for one reduction in the fee award. View "Chung v. Lamb, et al." on Justia Law

Twenty-eight individuals and businesses commenced this citizen suit under the Resource Conservation and Recovery Act (“RCRA”), which creates a private right of action against any entity that has “contributed . . . to the past or present handling, storage, treatment, transportation, or disposal of any solid or hazardous waste which may present an imminent and substantial endangerment to health or the environment.” Plaintiffs complained of elevated levels of radiation detected on their land and seek to hold responsible three entities that operated nearby chemical plants during the twentieth century. The district court dismissed their complaints, holding, among other things, that the radioactive materials found on the plaintiffs’ properties fall outside the scope of RCRA because they were recycled industrial byproducts rather than discarded waste. Defendants raised a host of additional arguments in support of dismissal.   The Second Circuit affirmed in part, vacated in part, and remanded. The court explained that as to Defendants Union Carbide Corporation and Occidental Chemical Corporation, the complaint plausibly alleged the elements of a citizen suit under RCRA, or the Plaintiffs have identified extrinsic evidence that may render amendment fruitful. However, as against defendant Bayer CropScience Inc., there are no particularized allegations from which liability can reasonably be inferred. The court reasoned that there is one probative allegation implicating Bayer: Stauffer’s Lewiston plant was located within 2,000 feet of the Robert Street properties and within a mile of four of the Plaintiffs’ other properties. But proximity alone is insufficient to make Bayer’s contribution plausible. View "Talarico Bros. Bldg. Corp., et al. v. Union Carbide Corp., et al." on Justia Law

Google and the University of Chicago Medical Center collaborated to develop software capable of anticipating patients’ future healthcare needs. The University delivered several years of anonymized patient medical records to Google, to “train” the software’s algorithms. An agreement restricted Google’s use of the records to specific research-related activities and prohibited Google from attempting to identify any patient whose records were disclosed. Dinerstein sued on behalf of himself and a class of other patients whose anonymized records were disclosed, claiming that the University had breached either an express or an implied contract traceable to a privacy notice he received and an authorization he signed upon each admission to the Medical Center. Alternatively, he asserted unjust enrichment. Citing the same notice and authorization, he alleged that the University had breached its promise of patient confidentiality, violating the Illinois Consumer Fraud and Deceptive Business Practices Act. Against Google, he claimed unjust enrichment and tortious interference with his contract with the University. He brought a privacy claim based on intrusion upon seclusion.The Seventh Circuit affirmed the dismissal of the case. To sue in federal court, a plaintiff must plausibly allege (and later prove) that he has suffered an injury in fact that is concrete and particularized, actual or imminent, and traceable to the defendant’s conduct. The injuries Dinerstein alleges lack plausibility, concreteness, or imminence (or some combination of the three). View "Dinerstein v. Google, LLC" on Justia Law