Justia Consumer Law Opinion Summaries

A website visitor in Pennsylvania interacted with a retail website that used session replay code provided by a third party to record her mouse movements, clicks, and keystrokes. The visitor did not enter any sensitive or personal information during her session. She later brought a putative class action against the website operator, alleging that the use of session replay code constituted intrusion upon seclusion and violated the Pennsylvania Wiretapping and Electronic Surveillance Control Act (WESCA).The United States District Court for the Western District of Pennsylvania dismissed the complaint with prejudice, finding that the plaintiff lacked Article III standing because she did not allege a concrete injury. The court reasoned that the mere recording of her website activity, which did not include any personal or sensitive information, was not analogous to harms traditionally recognized at common law, such as disclosure of private information or intrusion upon seclusion. The court also found that amendment would be futile.On appeal, the United States Court of Appeals for the Third Circuit reviewed the dismissal de novo and agreed that the plaintiff failed to allege a concrete injury sufficient for Article III standing. The Third Circuit held that the alleged harm was not closely related to the traditional privacy torts of disclosure of private information or intrusion upon seclusion, as the information recorded was neither sensitive nor publicly disclosed, and there was no intrusion into the plaintiff’s solitude or private affairs. The court also clarified that a statutory violation alone does not automatically confer standing without a concrete harm. However, the Third Circuit determined that the District Court erred in dismissing the complaint with prejudice and modified the order to a dismissal without prejudice, affirming the order as modified. View "Cook v. GameStop, Inc." on Justia Law

Several individuals from five different states purchased ovens with front-mounted burner knobs manufactured by a major appliance company. They allege that these ovens have a defect causing the stovetop burners to turn on unintentionally, sometimes resulting in gas leaks. The plaintiffs claim they were unaware of this defect at the time of purchase, but that the manufacturer had prior knowledge of the issue through consumer complaints sent to the U.S. Consumer Product Safety Commission (CPSC) and reviews posted on the company’s website. The plaintiffs assert that, had they known about the defect, they would have paid less for the ovens or not purchased them at all.The plaintiffs filed a class action in the United States District Court for the Western District of Michigan, alleging violations of federal warranty law, fraud by omission, breach of express and implied warranties, unjust enrichment, and violations of state consumer protection statutes. The district court found that the plaintiffs had Article III standing, as they alleged a concrete injury, but dismissed all claims for failure to state a plausible claim for relief. The plaintiffs appealed the dismissal of their state common law fraud and statutory consumer protection claims, while the manufacturer argued that the plaintiffs lacked standing.The United States Court of Appeals for the Sixth Circuit reviewed the case de novo. The court held that the plaintiffs had Article III standing because they plausibly alleged economic injury from overpaying for a defective product. The court further held that the plaintiffs plausibly alleged the manufacturer’s knowledge of the defect and its safety risks, particularly because the CPSC had sent incident reports directly to the manufacturer. The court reversed the district court’s dismissal of most state law fraud and consumer protection claims, except for the Illinois common law fraud claim, which failed for lack of a duty to disclose under Illinois law. The case was remanded for further proceedings consistent with these holdings. View "Tapply v. Whirlpool Corp." on Justia Law

An attorney in Connecticut discovered that his name and attorney registration number were being used by a criminal organization, believed to be based in Mexico, to defraud time-share owners in the United States and Canada. The organization created a sham website using the attorney’s identity to induce victims to transfer funds under false pretenses. The attorney learned of the scheme in 2019 and took steps to stop it, including contacting authorities and assisting in taking down the fraudulent website, though it repeatedly reappeared. The scam affected the attorney’s personal and professional life, causing significant emotional distress, and resulted in substantial losses to numerous victims.The attorney filed suit in the Superior Court, judicial district of Middlesex, seeking damages for identity theft under Connecticut law and for violations of the Connecticut Unfair Trade Practices Act (CUTPA). The defendants failed to appear, resulting in a default judgment. The trial court awarded the attorney $150,000 in compensatory damages for identity theft, $300,000 in punitive damages under CUTPA, as well as attorney’s fees and costs. The attorney moved for treble damages under the identity theft statute, but the trial court denied the motion without explanation.On appeal, the Connecticut Appellate Court determined that the attorney was entitled to treble damages under the identity theft statute, totaling $450,000, but held that he could not recover both treble damages and punitive damages under CUTPA for the same conduct, citing the rule against double recovery. The Appellate Court vacated the punitive damages award and directed the trial court to award only treble damages.The Connecticut Supreme Court reviewed the case and held that the attorney was entitled to both treble damages under the identity theft statute and punitive damages under CUTPA. The Court reasoned that the two remedies address different legal harms and are not duplicative. The Supreme Court reversed the Appellate Court’s judgment in part and directed reinstatement of the trial court’s punitive damages award under CUTPA. View "White v. FCW Law Offices" on Justia Law

A consumer lender, GreatPlains Finance, LLC, owned by the Fort Belknap Indian Community, a federally recognized tribe, was sued by Rashonna Ransom for allegedly violating New Jersey consumer-protection laws. Ransom had taken out two high-interest loans from GreatPlains and claimed the lender broke several laws. GreatPlains argued it was protected by tribal sovereign immunity, as it was created by the tribe to generate revenue and was managed by a tribally owned corporation, Island Mountain Development Group.The United States District Court for the District of New Jersey denied GreatPlains' motion to dismiss, ruling that the lender was not an arm of the tribe and thus not entitled to sovereign immunity. The court based its decision partly on the control exerted by a non-tribal private-equity fund, Newport Funding, which had significant influence over GreatPlains' operations due to a loan agreement. GreatPlains' subsequent motion to reconsider was also denied, leading to this appeal.The United States Court of Appeals for the Third Circuit reviewed the case and applied a multi-factor test to determine whether GreatPlains was an arm of the tribe. The court considered factors such as the method of incorporation, the entity's purpose, tribal control, the tribe's intent to confer immunity, and the financial relationship between the tribe and the entity. The court found that while GreatPlains was created under tribal law and intended to benefit the tribe, the financial relationship was crucial. GreatPlains had not shown that a judgment against it would impact the tribe's finances, as it had not returned profits to the tribe. Consequently, the Third Circuit held that GreatPlains was not an arm of the tribe and lacked sovereign immunity, affirming the District Court's decision and remanding for further proceedings. View "Ransom v. GreatPlains Finance, LLC" on Justia Law

Darrell J. Austin, Jr. filed a lawsuit against Experian Information Solutions, Inc., alleging violations of the Fair Credit Reporting Act (FCRA). Austin claimed that Experian reported inaccurate and derogatory information about his credit history, even after he had disputed the inaccuracies. He had enrolled in CreditWorks, a free online credit-monitoring service offered by an Experian affiliate, to understand why his credit applications were being denied despite the discharge of much of his debt through bankruptcy.The United States District Court for the Eastern District of Virginia denied Experian’s motion to compel arbitration and excluded the declaration of David Williams, an Experian affiliate employee, which was submitted to support the motion. The court found that Williams lacked personal knowledge and relied on hearsay documents. Additionally, the court concluded that the CreditWorks enrollment page was deceptive and did not provide sufficient notice to Austin that he was agreeing to arbitration.The United States Court of Appeals for the Fourth Circuit reviewed the case and reversed the district court’s decision. The appellate court found that the district court erred in excluding the Williams declaration, as Williams had adequately demonstrated personal knowledge of the enrollment process and the terms of use. The court also determined that the CreditWorks enrollment page provided clear and conspicuous notice of the terms of use, including the arbitration agreement, and that Austin had manifested assent to those terms by creating an account.The Fourth Circuit held that Experian had met its burden to establish the existence of a binding arbitration agreement and remanded the case for further proceedings consistent with its opinion. View "Austin v. Experian Information Solutions, Inc." on Justia Law

Andrew King, a customer of Navy Federal Credit Union (NFCU), was charged a $15 returned-check fee despite not being at fault for the check's failure to clear. King argued that this fee constituted an "unfair" and "unlawful" business practice under California's Unfair Competition Law (UCL) and violated the federal Consumer Financial Protection Act (CFPA). He filed a lawsuit in state court, which NFCU removed to federal court.The United States District Court for the Central District of California dismissed King's state law claims, ruling that they were preempted by federal law. Specifically, the court found that 12 C.F.R. § 701.35(c), which governs federal credit unions, expressly preempted King's UCL claim. The court concluded that state laws regulating account fees are not applicable to federal credit unions, and thus, King's claim was preempted.The United States Court of Appeals for the Ninth Circuit reviewed the case and affirmed the district court's dismissal. The Ninth Circuit held that the plain language of 12 C.F.R. § 701.35(c) expressly preempts state laws regulating account fees for federal credit unions. The court rejected King's arguments that the UCL transcends the preemption clause, stating that all state laws regulating account fees, whether general or specific, have no application to federal credit unions. The court emphasized that the regulation's preemption clause operates independently of whether a fee complies with federal law. Thus, the Ninth Circuit affirmed the district court's decision to dismiss King's UCL claim on preemption grounds. View "KING V. NAVY FEDERAL CREDIT UNION" on Justia Law

Two minor boys, referred to as John Doe 1 and John Doe 2, were coerced by a trafficker into producing pornographic content, which was later posted on Twitter. Despite reporting the content to Twitter, the platform did not immediately remove it, leading to significant views and retweets. The boys and their mother made multiple attempts to have the content removed, but Twitter only acted after being prompted by the Department of Homeland Security.The United States District Court for the Northern District of California dismissed the plaintiffs' complaint, primarily based on the immunity provided under § 230 of the Communications Decency Act of 1996. The court found that Twitter was immune from liability for most of the claims, including those under the Trafficking Victims Protection Reauthorization Act (TVPRA) and California product-defect claims, as these claims treated Twitter as a publisher of third-party content.The United States Court of Appeals for the Ninth Circuit reviewed the case. The court held that Twitter is immune from liability under § 230 for the TVPRA claim and the California product-defect claim related to the failure to remove posts and the creation of search features that amplify child-pornography posts. However, the court found that the plaintiffs' claims for negligence per se and their product-liability theory based on defective reporting-infrastructure design are not barred by § 230 immunity, as these claims do not arise from Twitter's role as a publisher. Consequently, the court affirmed the dismissal of the TVPRA and certain product-defect claims, reversed the dismissal of the negligence per se and defective reporting-infrastructure design claims, and remanded the case for further proceedings. View "DOE 1 V. TWITTER, INC." on Justia Law

A plaintiff, Alin Pop, filed a putative class action against LuliFama.com LLC and other defendants, including several social media influencers, alleging a violation of the Florida Deceptive and Unfair Trade Practices Act (FDUTPA). Pop claimed he purchased Luli Fama swimwear after seeing influencers endorse the products on Instagram without disclosing they were paid for their endorsements. Pop argued that this non-disclosure was deceptive and violated FDUTPA.The case was initially filed in Florida state court but was removed to the United States District Court for the Middle District of Florida. The defendants moved to dismiss the complaint, and the district court granted the motion, dismissing the complaint with prejudice. The court held that because Pop's FDUTPA claim sounded in fraud, it was subject to the heightened pleading standards of Federal Rule of Civil Procedure 9(b). The court found that Pop's complaint failed to meet this standard as it did not specify which posts led to his purchase, which defendants made those posts, when the posts were made, or which products he bought. The court also found that the complaint failed to state a claim under the ordinary pleading standards.Pop appealed to the United States Court of Appeals for the Eleventh Circuit. The Eleventh Circuit affirmed the district court's dismissal, agreeing that Rule 9(b)'s particularity requirement applies to FDUTPA claims that sound in fraud. The court found that Pop's allegations closely tracked the elements of common law fraud and thus required particularity in pleading. The court also held that Pop failed to properly request leave to amend his complaint, and therefore, the district court did not err in dismissing the complaint with prejudice. View "Pop v. LuliFama.com LLC" on Justia Law

The case involves the District of Columbia's Consumer Protection Procedures Act (CPPA) claims against Facebook, Inc. stemming from the Cambridge Analytica data leak. In 2018, it was revealed that Cambridge Analytica had improperly obtained data from millions of Facebook users through a third-party application developed by Aleksandr Kogan. The District of Columbia alleged that Facebook violated the CPPA by unintentionally misleading consumers about data accessibility to third-party applications, Facebook's enforcement capabilities, and failing to disclose the data breach in a timely manner.The Superior Court of the District of Columbia granted summary judgment in favor of Facebook, concluding that the District had to prove its CPPA claims by clear and convincing evidence. The court found that Facebook's disclosures were accurate and that no reasonable consumer could have been misled. Additionally, the court excluded the testimony of the District's expert witness, Dr. Florian Schaub, criticizing his analytical methods and analysis.The District of Columbia Court of Appeals reviewed the case and held that CPPA claims based on unintentional misrepresentations need only be proved by a preponderance of the evidence, not by clear and convincing evidence. The court reversed the trial court's summary judgment decision and remanded the case for reconsideration under the correct burden of proof. The appellate court also reversed the trial court's exclusion of Dr. Schaub's testimony, finding that the trial court's reasoning was insufficient and remanded for further analysis and explanation.The main holding of the District of Columbia Court of Appeals is that CPPA claims based on unintentional misrepresentations require proof by a preponderance of the evidence, and the exclusion of expert testimony must be supported by a thorough analysis consistent with the standards set forth in Motorola Inc. v. Murray. View "District of Columbia v. Facebook, Inc." on Justia Law

Paul Kim, a California resident, purchased an Airstream motorhome from a dealer in California. The warranty agreement for the motorhome included an Ohio choice of law provision and an Ohio forum selection clause. Kim sued Airstream in California, alleging violations of the Song-Beverly Consumers Warranty Act. Airstream moved to stay the lawsuit in favor of the Ohio forum, citing the forum selection clause. Kim opposed, arguing that enforcing the forum selection clause would diminish his unwaivable rights under the Song-Beverly Act.The Superior Court of Los Angeles County severed the choice of law provision as illegal under the Song-Beverly Act’s waiver prohibition but granted Airstream’s motion to stay, concluding that enforcing the forum selection clause would not diminish Kim’s unwaivable California rights. The court relied on Airstream’s stipulation to apply the Song-Beverly Act in the Ohio forum.The California Court of Appeal, Second Appellate District, reviewed the case. The court affirmed the lower court’s decision to sever the choice of law provision but reversed the decision to stay the case. The appellate court held that Airstream’s stipulation was insufficient to meet its burden of proving that enforcing the forum selection clause would not diminish Kim’s unwaivable rights. The court instructed the trial court to allow Airstream the opportunity to demonstrate that Ohio conflict of law principles would require the application of the Song-Beverly Act to Kim’s claims, thereby protecting his unwaivable rights. The case was remanded for further proceedings consistent with this opinion. View "Kim v. Airstream" on Justia Law