Justia Consumer Law Opinion Summaries

The Supreme Court reversed the portion of the order of the circuit court applying prejudgment interest to the jury verdict in this lawsuit alleging breach of express and implied warranties and other claims but otherwise affirmed, holding that the circuit court erred in its assessment of prejudgment interest.Plaintiff sued Defendant, a car dealership, alleging breaches of consumer laws and contract principles. During discovery, DCW withheld requested documents even after the circuit court imposed monetary sanctions. When the requested documents appeared as an exhibit in DCW's motion for summary judgment the circuit court denied the motion and sanctioned DCW. The Supreme Court affirmed in part and reversed and remanded in part, holding that the circuit court (1) did not abuse its discretion by issuing the sanction, approving the jury's verdict, and ordering DCW to pay attorney fees and costs; but (2) erred by applying prejudgment interest to the entire verdict. View "Dan's Car World, LLC v. Delaney" on Justia Law

The issue this case presented for the Tenth Circuit Court of Appeals' review was one of first impression in the circuit: whether extended overdraft charges made to a checking account were “interest” charges governed by 12 C.F.R. 7.4001, or “non-interest charges and fees” for “deposit account services” governed by 12 C.F.R. 7.4002. Petitioner Berkley Walker held a checking account at the national bank BOKF, National Association, d/b/a Bank of Albuquerque, N.A. (“BOKF”). He filed a putative class action challenging BOKF’s “Extended Overdraft Fees,” claiming they were in violation of the interest rate limit set by the National Bank Act of 1864 (“NBA”). BOKF charged Walker Extended Overdraft Fees after he overdrew his checking account, BOKF elected to pay the overdraft, and then Walker failed to timely pay BOKF for covering the overdraft. Walker alleges that when he overdrew his account and BOKF paid his overdraft, BOKF was extending him credit and this extension of credit was akin to a loan. Walker argues that the Extended Overdraft Fees of $6.50 he was charged for each business day his account remained negative after a grace period constituted “interest” upon this extension of credit and were in excess of the interest rate limit set by the NBA. The district court concluded that BOKF’s Extended Overdraft Fees were fees for “deposit account services” and were not “interest” under the NBA. The district court granted BOKF’s motion to dismiss under Rule 12(b)(6) and dismissed Walker’s action for failure to state a claim. Finding no reversible error in the district court judgment, the Tenth Circuit affirmed. View "Walker v. BOKF National Assoc." on Justia Law

This appeal involved a challenge to how Geico General Insurance Company (“GEICO”) processed insurance claims under 21 Del. C. 2118. Section 2118 provided that certain motor vehicle owners had to obtain personal injury protection (“PIP”) insurance. Plaintiffs, all of whose claims for medical expense reimbursement under a PIP policy were denied in whole or in part, were either GEICO PIP policyholders who were injured in automobile accidents or their treatment providers. Plaintiffs alleged GEICO used two automated processing rules that arbitrarily denied or reduced payments without consideration of the reasonableness or necessity of submitted claims and without any human involvement. Plaintiffs argued GEICO’s use of the automated rules to deny or reduce payments: (1) breached the applicable insurance contract; (2) amounted to bad faith breach of contract; and (3) violated Section 2118. Having reviewed the parties’ briefs and the record on appeal, and after oral argument, the Delaware Supreme Court affirmed the Superior Court’s ruling that the judiciary had the authority to issue a declaratory judgment that GEICO’s use of the automated rules violated Section 2118. The Supreme Court also affirmed the Superior Court’s judgment as to the breach of contract and bad faith breach of contract claims. The Court concluded, however, that the issuance of the declaratory judgment was improper. View "GEICO General Insurance Company v. Green" on Justia Law

The Song-Beverly Consumer Warranty Act (also known as California’s “Lemon Law”) defined “new motor vehicle” as a new vehicle purchased primarily for personal (nonbusiness) purposes, but also specified that the term included “a dealer-owned vehicle and a ‘demonstrator’ or other motor vehicle sold with a manufacturer’s new car warranty.” The remedy at issue here, known as the “refund-or-replace” provision, required a manufacturer to replace a defective “new motor vehicle” or make restitution if, after a reasonable number of attempts, the manufacturer (or its representative) was unable to repair the vehicle to conform to the applicable express warranty. Plaintiffs Everardo Rodriguez and Judith Arellano purchased a two-year-old Dodge truck from a used car dealership. The truck had over 55,000 miles on it and, though the manufacturer’s basic warranty had expired, the limited powertrain warranty had not. After experiencing electrical defects with the truck, plaintiffs sued the manufacturer, FCA US, LLC (Chrysler), for violation of the refund-or-replace provision. FCA moved for summary judgment, arguing the truck was not a “new motor vehicle,” and the trial judge agreed. The sole issue in this case was whether the phrase “other motor vehicle sold with a manufacturer’s new car warranty” covered sales of previously owned vehicles with some balance remaining on the manufacturer’s express warranty. The Court of Appeal concluded it did not, and that the phrase functioned instead as a catchall for sales of essentially new vehicles where the applicable warranty was issued with the sale. Judgment was therefore affirmed. View "Rodriguez v. FCA US, LLC" on Justia Law

The Consumer Financial Protection Bureau (“CFPB”) sued Ocwen Financial Corporation (“Ocwen”) and several of its affiliates claiming some of the company's mortgage-servicing practices violated federal law. The CFPB’s suit was resolved by a settlement agreement that was memorialized in a formal consent judgment. The CFPB sued Ocwen a second time, alleging various consumer-protection law violations occurring between January 2014 and February 2017. The district court granted summary judgment to Ocwen on res judicata grounds, reasoning that the 2013 action barred the lawsuit.The CFPB contends that the 2013 action’s res judicata effect should be controlled by that case’s consent judgment, not its complaint and that the underlying settlement agreement shows that the parties didn’t intend to preclude a challenge to any conduct occurring from 2014 onwards. The court reasoned that determining the preclusive effect of a consent judgment requires applying contract law principles. The court found that the res judicata effects of an earlier lawsuit resolved by a consent judgment are measured by reference to the terms of the consent judgment, rather than the complaint. Thus, CFPB may sue Ocwen for alleged violations that occurred between January 2014 and February 2017, if the claims are not covered by the consent judgment’s servicing standard, monitoring, and enforcement regime. View "Consumer Financial Protection Bureau v. Ocwen Financial Corporation, et al." on Justia Law

This case arose from an ongoing investigation by the district attorneys’ offices of several California counties into the debt collection practices of Alorica Inc. (Alorica), specifically the Rosenthal Fair Debt Collection Practices Act, and the federal Telephone Consumer Protection Act. In November 2019, the district attorneys' offices (collectively referred to as the State) served Alorica with an investigative subpoena. The subpoena contained 11 separate document requests and covered the time period from February 2015 through the date the subpoena was served. The State directed Alorica to respond by December 13, 2019, and to specify whether any of the requested records were no longer in Alorica’s “possession, custody or control.” Alorica served its objections and responses to the subpoena. Alorica objected to most of the requests, and argued that the requests violated Alorica’s right to privacy and right against unreasonable searches and seizures. Alorica claimed that it did not have any debt collection clients, so it denied having any of the requested agreements with clients related to debt collection, policies and procedures relating to the collection of consumer debt, or call records of debt collection calls as to the defined top five clients. One year later, in November 2020, the People petitioned for an order compelling full compliance with the subpoena. Alorica opposed and argued that it was not a debt collector subject to the Rosenthal Act, so the subpoena was invalid as it was not reasonably relevant to an investigation concerning debt collection. Alorica ultimately lost its argument and was ordered to produce files in accordance with the administrative subpoena. View "California v. Alorica, Inc." on Justia Law

Plaintiff commenced a class-action lawsuit alleging that SC Data Center, Inc. (“SC Data”) committed three violations of the Fair Credit Reporting Act (“FCRA”). The parties reached a settlement agreement. Following the Supreme Court’s decision in Spokeo, Inc. v. Robins, 578 U.S. 330 (2016), SC Data moved to dismiss the action. The plaintiff first alleged that SC Data took an adverse employment action based on her consumer report without first showing her the report. The court reasoned that the right to pre-action explanation to the employer is not unambiguously stated in the statute’s text. Next, the plaintiff asserts that SC Data obtained her consumer report without first obtaining an FCRA compliant disclosure form. The court found that plaintiff has not established that she suffered a concrete injury due to the improper disclosure. Finally, the plaintiff’s last claim asserts that she did not authorize SC Data to obtain a consumer report. She did authorize a company to conduct a criminal background search. The court found that plaintiff has not pleaded any facts demonstrating concrete harm—a prerequisite for Article III standing. As such, she lacks standing to pursue her failure-to-authorize claim. The court vacated the district court's orders. View "Ria Schumacher v. SC Data Center, Inc." on Justia Law

In 2006 Pierre opened a credit card account. She accumulated consumer debt and defaulted. Midland Funding bought the debt and sued Pierre in Illinois state court in 2010 but voluntarily dismissed the lawsuit. In 2015. Midland Credit sent Pierre a letter seeking payment, listing multiple payment plans, stating that the offer would expire in 30 days. The letter stated that because of the age of the debt, Midland would neither sue nor report to a credit agency and that her credit score would be unaffected by either payment or nonpayment. The statute of limitations had run. Pierre sued Midland under the Fair Debt Collection Practices Act, 15 U.S.C. 1692e(2). Asking for payment of a time-barred debt is not unlawful, but Pierre contended that the letter was a deceptive, unfair, and unconscionable method of debt collection. She sought to represent a class of Illinois residents who had received similar letters from Midland.The district court certified the class and granted it summary judgment on the merits. A jury awarded statutory damages totaling $350,000. The Seventh Circuit vacated and remanded with instructions to dismiss the suit. The letter might have created a risk that Pierre would suffer harm, such as paying the time-barred debt; that risk alone is not enough to establish an Article III injury in a suit for money damages, as the Supreme Court held in “TransUnion" (2021). View "Pierre v. Midland Credit Management, Inc." on Justia Law

The First Circuit affirmed the judgment of the district court granting summary judgment to IKO Industries, Inc. (IKO) on the Massachusetts state law contractual and consumer protection claims that Armand Bessette asserted with respect to roofing shingles that IKO manufactured and that he purchased in 1999, holding that there was no error or abuse of discretion.In 2018, after having replaced the singles on the roof his home, Bessette brought suit against IKO in Massachusetts state court alleging claims under Massachusetts law in connection with the alleged premature deterioration of the shingles. IKO removed the case to the federal district court, which granted summary judgment in favor of IKO. Bessette appealed, challenging the summary judgment on his express warranty and implied warranty of merchantability claims and claims alleging a violation of Chapter 93A, the Massachusetts consumer protection law. The First Circuit affirmed, holding that the district court properly granted summary judgment to IKO on the three claims at issue on appeal. View "Bessette v. IKO Industries, Inc." on Justia Law

The Eighth Circuit agreed with the district court that an automated marketing system that sends promotional text messages to phone numbers randomly selected from a database of customers' information is not an automated telephone system (an Autodialer) under the Telephone Consumer Protection Act (TCPA). Plaintiffs, persons who received promotional text messages from defendants through their marketing software called Txt Live, allege that these messages violated the TCPA because they were sent using an Autodialer without plaintiffs' consent. The court affirmed the district court's grant of summary judgment in favor of defendants, holding that Txt Live did not meet the statutory definition of an Autodialer. View "Beal v. Outfield Brew House, LLC" on Justia Law