Justia Consumer Law Opinion Summaries

Donovan received from FirstCredit a letter demanding payment of a purported medical debt. The letter's envelope had two transparent glassine windows on its face, taking up most of the left half of the envelope. Because the letter, when folded, is smaller than the envelope, the text visible through the windows depends in part on where the letter is sitting within the envelope. No matter how the letter is situated, Donovan’s name and address are always visible as is an empty checkbox followed by the phrase “Payment in full is enclosed.” Sometimes, a second empty checkbox followed by “I need to discuss this further. My phone number is _____,” is visible. Donovan alleged that the visibility of the checkboxes and the accompanying language created the risk that anyone who saw her mail would recognize that she was receiving mail from a debt collector, seeing relief under the Fair Debt Collection Practices Act, 15 U.S.C. 1692. The district court granted FirstCredit judgment.The Sixth Circuit reversed. Donovan has standing. Her injury is “particularized” and “actual.” The letter that caused her injury was addressed and sent to Donovan specifically. The statute does not include a “benign language exception” and unambiguously prohibits the use of language or symbols on debt collectors’ envelopes, excepting language or symbols to ensure the successful delivery of the communication, the collector’s address, and the collector’s “business name,” if the name does not indicate the debt collection business. View "Donovan v. FirstCredit, Inc." on Justia Law

Discover Bank (Discover) appealed a district court order denying its motion for judgment and dismissing the case. Discover sued Bryan Hornbacher, alleging he was indebted to it on a credit card debt for $14,695.13. The parties entered into a stipulation and consent. The stipulation provided an acknowledgment by Hornbacher that he had been served with the summons and complaint and an admission that he had no defenses to the allegations in the complaint. Hornbacher consented to entry of judgment in the amount of $14,695.13 in exchange for Discover’s agreement to accept $10,080.00 payable over three years as full satisfaction of the judgment, and to forego execution on the judgment unless there were a default in the agreed-upon payment schedule. In its order, the trial court found that “[p]laintiff files a stipulation stating it will not move for judgment unless the terms of the agreement are [breached].” The North Dakota Supreme Court found this was an error, as was the trial court's focus on the lack of default under the stipulation having occurred: "Discover was not moving to execute the judgment, but rather was, by affidavit, moving for judgment to be entered against Hornbacher pursuant to the stipulation. The court misread the stipulation and misapplied the law." Because the plain language of the stipulation provided for judgment against Hornbacher to be entered, the Supreme Court reversed and remanded for entry of judgment. View "Discover Bank v. Hornbacher" on Justia Law

The Spuhlers incurred medical debts that State Collection sought to collect on behalf of the medical‐care provider. The collector sent the Spuhlers dunning letters that provided the debts’ sums but lacked a statement that interest would accrue on the debts. The Spuhlers, who sought to represent a class of consumers, filed a complaint under the Fair Debt Collection Practices (FDCPA), arguing that the omission of a statement that the debt amounts would increase from the accrual of interest made the letters’ account of the debts was misleading, 15 U.S.C. 1692e(2), 1692f. A magistrate granted the Spuhlers summary judgment and certified a class.The Seventh Circuit vacated. At the summary judgment stage of litigation, to demonstrate Article III standing to sue for an alleged violation of the FDCPA, the plaintiffs must “‘set forth’ by affidavit or other evidence ‘specific facts’” demonstrating that they have suffered a concrete and particularized injury that is both fairly traceable to the challenged conduct and likely redressable by a judicial decision. The plaintiffs here did not carry that burden. View "Spuhler v. State Collection Service, Inc." on Justia Law

Finance sent Bazile a letter seeking to collect medical debts. The dunning letter stated the date (September 19, 2017) and the total balance of the debt ($92.23), without indicating whether that amount may increase with the accrual of interest. Bazile filed suit, alleging that the letter’s exclusion of information concerning the accrual of interest was a violation of the Fair Debt Collection Practices Act (FDCPA) because the letter was misleading and did not provide “the amount of the debt,” 15 U.S.C. 1692g(a)(1), 1692e. The district court concluded that Bazile had Article III standing.The Seventh Circuit remanded for findings of fact. The complaint may survive dismissal as a matter of pleading but that’s not enough for the district court to decide the merits of the action. While Bazile’s allegations support an inference that interest was accruing on the debt, the defendant asserted that interest was not accruing and questioned whether the letter’s omission of information about interest affected Bazile’s response to the correspondence or to the debt. Facts necessary for standing have been called into doubt, requiring further inquiry into whether the court has subject‐matter jurisdiction, requiring an evidentiary hearing on the defendant’s motion to dismiss. View "Bazile v. Finance System of Green Bay, Inc." on Justia Law

Convergent sent Brunett a letter demanding repayment of a debt that slightly exceeded $1,000, offering to accept 50% of the balance in satisfaction of the debt. The letter stated that, if the creditor ended up forgiving more than $600, it would be required to report the release of indebtedness to the IRS, because federal law treats as taxable income a loan that is not repaid. Brunett sued, arguing that the statement about the IRS violates the Fair Debt Collection Practices Act (FDCPA), 15 U.S.C. 1692e(5), (10), because it threatens action that cannot legally be taken and amounts to a false representation.The Seventh Circuit ordered the dismissal of the suit for lack of jurisdiction after noting that the statement was not false. Brunett conceded that the letter had not injured her. She did not pay anything; the statement did not affect her credit rating or discourage anyone from doing business with her. A plaintiff who lacks a concrete injury cannot sue under the FDCPA. The state of confusion is not itself an injury. “If it were, then everyone would have standing to litigate about everything.” That Brunett’s confusion led her to hire a lawyer and that she felt "intimidated" do not change the evaluation. View "Brunett v. Convergent Outsourcing Inc." on Justia Law

When the Gunn's debt for homeowners' association assessments reached $2,000, the association hired a law firm, which sent the Gunns a letter demanding payment. The letter states: If Creditor has recorded a mechanic’s lien, covenants, mortgage, or security agreement, it may seek to foreclose such mechanic’s lien, covenants, mortgage, or security agreement. The Gunns did not pay. The law firm filed suit in state court, seeking damages for breach of contract rather than foreclosure. The Gunns filed suit under the Fair Debt Collection Practices Act (FDCPA), which forbids false or misleading statements in dunning letters, 15 U.S.C. 1692e(2), (4), (5) & (10). The Gunns acknowledge that the statement is true but contend that it must be deemed false or misleading because the law firm would have found it too costly to pursue foreclosure to collect a $2,000 debt.The Seventh Circuit ordered the dismissal of the suit for lack of jurisdiction. The contested sentence did not injure the Gunns. They argued that they were annoyed or intimidated but did not contend that the letter was a forbidden invasion of privacy. The association and its law firm were entitled to communicate with them, If annoyance were enough, the very fact that a suit was filed would show the existence of standing. The asserted violation of a substantive FDCPA right does not guarantee standing. There must still be a concrete injury. View "Gunn v. Thrasher, Buschmann & Voelkel, PC" on Justia Law

The plaintiffs received collection letters from Finance System, seeking payment of medical debts. Represented by the same law firm, they filed materially identical class-action claims under the Fair Debt Collection Practices Act, 15 U.S.C. 1692, alleging the use of false, deceptive, or misleading representations, or otherwise unfair or unconscionable methods to collect a debt. They cited the letters’ statement that: “You want to be worthy of the faith put in you by your creditor …. We are interested in you preserving a good credit rating with the above creditor.” The Seventh Circuit affirmed the dismissal of the claims, reasoning that the plaintiffs have not alleged any injury, or even an appreciable risk of harm, from the alleged statutory violations and, therefore, lack standing. View "Sandri v. Finance System of Green Bay, Inc." on Justia Law

DNF purchased a debt that plaintiff owed to a retailer, hired a law firm, and brought a collection action in state court. Plaintiff hired her own lawyer and moved to dismiss for insufficient process and service of process. The state court dismissed the claim after DNF did not respond. DNF then hired RGS, a licensed debt collection agency, and RGS sent plaintiff a letter offering to settle.Plaintiff then filed this action alleging, inter alia, that DNF violated the federal Fair Debt Collection Practices Act (FDCPA), and the Arkansas Fair Debt Collection Practices Act (AFDCPA). Plaintiff claimed that RGS contacted her directly without consent of her attorney. The district court denied DNF's motion for summary judgment and granted partial summary judgment in favor of plaintiff on the question of DNF's liability. Plaintiff then accepted a $4,000 offer of judgment and final judgment was entered in her favor.Having considered the plain meaning of the statute's text, together with the structure of the FDCPA, the Eighth Circuit held that the district court did not err in ruling as a matter of law that DNF is a "debt collector" under 15 U.S.C. 1692a(6). The court does not hold that any purchaser of defaulted consumer debt qualifies as a "debt collector" under the "principal purpose" definition. The court also does not hold that any debt buyer that hires an independent debt collector thereby becomes a debt collector under section 1692a(6).The court held that plaintiff cannot recover from DNF based on a theory of vicarious liability for RGS's action because it is undisputed that RGS did not have knowledge plaintiff was represented by an attorney. Furthermore, RGS's acts cannot be imputed to DNF to establish direct liability. Accordingly, the court vacated and remanded for further proceedings. View "Reygadas v. DNF Associates, LLC" on Justia Law

The United States Court of Appeals for the Fourth Circuit certified a question of law to the South Carolina Supreme Court. John Harley Wickersham Jr. was seriously injured in an automobile accident. After months of severe pain from the injuries he received in the accident, he committed suicide. His widow filed lawsuits for wrongful death, survival, and loss of consortium against Ford Motor Company in state circuit court. She alleged that defects in the airbag system in Mr. Wickersham's Ford Escape enhanced his injuries, increasing the severity of his pain, which in turn proximately caused his suicide. She included causes of action for negligence, strict liability, and breach of warranty. Ford removed the cases to the United States District Court for the District of South Carolina. Ford then filed a motion for summary judgment in the wrongful death suit, arguing Mrs. Wickersham has no wrongful death claim under South Carolina law because Mr. Wickersham's suicide was an intervening act that could not be proximately caused by a defective airbag. The district court denied Ford's motion. 194 F. Supp. 3d at 448. The court ruled Mrs. Wickersham could prevail on the wrongful death claim if she proved the enhanced injuries Mr. Wickersham sustained in the accident as a result of the defective airbag caused severe pain that led to an "uncontrollable impulse" to commit suicide. Ford renewed the motion during and after trial, but the district court denied both motions. A jury ultimately returned a verdict in favor of Mrs. Wickersham on all claims. Ford appealed, and the Fourth Circuit asked: (1) whether South Carolina recognized an "uncontrollable impulse" exception to the general rule that suicide breaks the causal chain for wrongful death claims; and (2) did comparative negligence in causing enhanced injuries apply in a crashworthiness case when the plaintiff alleges claims of strict liability and breach of warranty and is seeking damages related only to the plaintiff's enhanced injuries? The Supreme Court responded that (1) South Carolina did not recognize a general rule that suicide was an intervening act which breaks the chain of causation and categorically precludes recovery in wrongful death actions. "Rather, our courts have applied traditional principles of proximate cause to individual factual situations when considering whether a personal representative has a valid claim for wrongful death from suicide." With respect to the federal court's second question, the Supreme Court held a plaintiff's actions that do not cause an accident but are nevertheless a contributing cause to the enhancement of his injuries, are not necessarily a legally remote cause. "Mr. Wickersham's non-tortious actions that were not misuse are not relevant to Ford's liability for enhancement of his injuries in terms of the defense of comparative negligence or fault." View "Wickersham v. Ford Motor Company" on Justia Law

The defendants sell shaker tubes in grocery stores across the country, with labels advertising “100% Grated Parmesan Cheese.” The products are not 100 percent cheese but contain four to nine percent added cellulose powder and potassium sorbate, as indicated on the ingredient list on the back of the package. Plaintiffs claim that these ingredient lists show that the prominent “100%” labeling is deceptive under state consumer-protection laws. The Judicial Panel on Multidistrict Litigation transferred numerous similar actions to the Northern District of Illinois for consolidated pretrial proceedings. That court ultimately dismissed the plaintiffs’ deceptive labeling claims (100% claims) with prejudice.The Seventh Circuit reversed in part. Plaintiffs have plausibly alleged that the prominent “100%” labeling deceives a substantial portion of reasonable consumers, and their claims are not preempted by federal law. An accurate fine-print list of ingredients does not foreclose as a matter of law a claim that an ambiguous front label deceives reasonable consumers. Many reasonable consumers do not instinctively parse every front label or read every back label before purchasing groceries. For reasons specific to multidistrict litigation, the court concluded that it lacked appellate jurisdiction to review the dismissal of the 100% claims in two complaints because the appeals were filed too late. View "Bell v. Albertson Companies, Inc." on Justia Law